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    Nursing home · RURAL RETREAT, VA

    MOUNTAIN LAUREL REHABILITATION AND NURSING

    514 NORTH MAIN STREET, RURAL RETREAT, VA 24368

    CMS certification number: 495417 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance2766867000Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    120

    Residents / day

    94.3

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Wythe
    Certified beds
    120
    Average residents per day
    94.3
    First certified
    January 29, 2015

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    2 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Wythe, Virginia. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.00
    n=2
    State peers
    3.07

    Nurse hours / resident / day

    This home
    3.39
    County peers
    7.18
    n=2
    State peers
    3.88
    n=282

    Weekend nurse hours / resident / day

    This home
    2.88
    County peers
    6.49
    n=2
    State peers
    3.35
    n=282

    Nursing staff turnover (%)

    This home
    54.60
    County peers
    74.60
    n=1
    State peers
    47.50
    n=279

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.1% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 54.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    15
    Health citations
    87
    Resident measures
    17
    Ownership records
    19
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.39466
    Reported RN Staffing Hours per Resident per Day
    0.36482
    Reported LPN Staffing Hours per Resident per Day
    1.23159
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.79826
    Total number of nurse staff hours per resident per day on the weekend
    2.88367
    Registered Nurse hours per resident per day on the weekend
    0.18510
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06851
    Total nursing staff turnover
    54.6
    Registered Nurse turnover
    20.0
    Number of administrators who have left the nursing home
    1
    Chain Name
    EASTERN HEALTHCARE GROUP
    Number of Facilities in Chain
    18
    Chain Average Overall 5-star Rating
    1.5
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    VA
    Urban
    N
    Chain ID
    608
    Latitude
    36.9002
    Location
    514 NORTH MAIN STREET,RURAL RETREAT,VA,24368
    ZIP Code
    24368
    City/Town
    RURAL RETREAT
    Longitude
    -81.275
    QM Rating
    3
    Abuse Icon
    Y
    Chain Name
    EASTERN HEALTHCARE GROUP
    County/Parish
    Wythe
    Provider Name
    MOUNTAIN LAUREL REHABILITATION AND NURSING
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    514 NORTH MAIN STREET
    Telephone Number
    2766867000
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WYTHE VA OPCO LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.40799
    Chain Average QM Rating
    3.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    120
    Provider SSA County Code
    980
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    20.0
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.99839
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    54.6
    Chain Average Staffing Rating
    1.4
    Number of Facilities in Chain
    18
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    495417
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    143729.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    848
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    663.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    94.3
    Chain Average Overall 5-star Rating
    1.5
    Rating Cycle 1 Health Revisit Score
    283
    Rating Cycle 2/3 Total Health Score
    108
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.8
    Rating Cycle 1 Health Deficiency Score
    565
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    108
    Rating Cycle 1 Standard Survey Health Date
    2025-04-08
    Rating Cycle 2 Standard Health Survey Date
    2023-08-14
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.36254
    Case-Mix RN Staffing Hours per Resident per Day
    0.69053
    Reported RN Staffing Hours per Resident per Day
    0.36482
    Adjusted LPN Staffing Hours per Resident per Day
    1.22389
    Case-Mix LPN Staffing Hours per Resident per Day
    0.86048
    Reported LPN Staffing Hours per Resident per Day
    1.23159
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    56
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    20
    Rating Cycle 1 Number of Standard Health Deficiencies
    56
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.59641
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    15
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.78702
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.34359
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.79826
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.37344
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.89459
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.39466
    Registered Nurse hours per resident per day on the weekend
    0.18510
    Date First Approved to Provide Medicare and Medicaid Services
    2015-01-29
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06851
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.86564
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.42752
    Total number of nurse staff hours per resident per day on the weekend
    2.88367

    COMMUNITY EXPERIENCE

    Reviews of MOUNTAIN LAUREL REHABILITATION AND NURSING

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026