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    Nursing home · Salt Lake City, UT

    Monument Healthcare Millcreek

    1201 East 4500 South, Salt Lake City, UT 84117

    CMS certification number: 465139 · Updated October 1, 2026

    Request care assistance8012613664Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    120

    Residents / day

    81.6

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Salt Lake
    Certified beds
    120
    Average residents per day
    81.6
    First certified
    June 15, 1994

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Salt Lake, Utah. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.24
    n=34
    State peers
    3.46

    Nurse hours / resident / day

    This home
    3.80
    County peers
    3.79
    n=34
    State peers
    4.08
    n=95

    Weekend nurse hours / resident / day

    This home
    3.27
    County peers
    3.28
    n=34
    State peers
    3.54
    n=95

    Nursing staff turnover (%)

    This home
    48.90
    County peers
    50.83
    n=29
    State peers
    50.03
    n=85

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 48.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    2
    Health citations
    16
    Resident measures
    17
    Ownership records
    40
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.79899
    Reported RN Staffing Hours per Resident per Day
    1.01189
    Reported LPN Staffing Hours per Resident per Day
    0.78333
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.00377
    Total number of nurse staff hours per resident per day on the weekend
    3.26556
    Registered Nurse hours per resident per day on the weekend
    0.59428
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05373
    Total nursing staff turnover
    48.9
    Registered Nurse turnover
    46.2
    Number of administrators who have left the nursing home
    0
    Chain Name
    MONUMENT HEALTH GROUP
    Number of Facilities in Chain
    11
    Chain Average Overall 5-star Rating
    3.1
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    UT
    Urban
    Y
    Chain ID
    770
    Latitude
    40.6743
    Location
    1201 East 4500 South,Salt Lake City,UT,84117
    ZIP Code
    84117
    City/Town
    Salt Lake City
    Longitude
    -111.86
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    MONUMENT HEALTH GROUP
    County/Parish
    Salt Lake
    Provider Name
    Monument Healthcare Millcreek
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    1201 East 4500 South
    Telephone Number
    8012613664
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    MILFORD MEMORIAL HOSPITAL
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.50580
    Chain Average QM Rating
    4.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    120
    Provider SSA County Code
    170
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    46.2
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.06775
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    48.9
    Chain Average Staffing Rating
    2.7
    Number of Facilities in Chain
    11
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    465139
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    48
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    43.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    81.6
    Chain Average Overall 5-star Rating
    3.1
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    28
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Health Date
    2025-11-20
    Rating Cycle 2 Standard Health Survey Date
    2023-11-02
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.94025
    Case-Mix RN Staffing Hours per Resident per Day
    0.73850
    Reported RN Staffing Hours per Resident per Day
    1.01189
    Adjusted LPN Staffing Hours per Resident per Day
    0.72787
    Case-Mix LPN Staffing Hours per Resident per Day
    0.92025
    Reported LPN Staffing Hours per Resident per Day
    0.78333
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    10
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.79522
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    10
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.86190
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.50639
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.00377
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.53002
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.16514
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.79899
    Registered Nurse hours per resident per day on the weekend
    0.59428
    Date First Approved to Provide Medicare and Medicaid Services
    1994-06-15
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05373
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.03436
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.66562
    Total number of nurse staff hours per resident per day on the weekend
    3.26556

    COMMUNITY EXPERIENCE

    Reviews of Monument Healthcare Millcreek

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026