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    Nursing home · Rochester, NY

    Monroe Community Hospital

    435 East Henrietta Road, Rochester, NY 14620

    CMS certification number: 335197 · Updated October 1, 2026

    Request care assistance5857606500Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    566

    Residents / day

    394.4

    Ownership

    Government - County

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - County
    County
    Monroe
    Certified beds
    566
    Average residents per day
    394.4
    First certified
    January 1, 1967

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Monroe, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.13
    n=30
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.92
    County peers
    3.90
    n=29
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    3.25
    County peers
    3.36
    n=29
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    40.20
    County peers
    52.49
    n=28
    State peers
    40.26
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 40.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    16
    Health citations
    10
    Resident measures
    17
    Ownership records
    7
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.92435
    Reported RN Staffing Hours per Resident per Day
    0.47473
    Reported LPN Staffing Hours per Resident per Day
    1.18312
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.26650
    Total number of nurse staff hours per resident per day on the weekend
    3.24505
    Registered Nurse hours per resident per day on the weekend
    0.20400
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08105
    Total nursing staff turnover
    40.2
    Registered Nurse turnover
    44.6
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    43.1126
    Location
    435 East Henrietta Road,Rochester,NY,14620
    ZIP Code
    14620
    City/Town
    Rochester
    Longitude
    -77.616
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Monroe
    Provider Name
    Monroe Community Hospital
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    Government - County
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    435 East Henrietta Road
    Telephone Number
    5857606500
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    COUNTY OF MONROE
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.45112
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    566
    Provider SSA County Code
    370
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    44.6
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.02898
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    40.2
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335197
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    94936.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    166
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    131.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    394.4
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    28
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    166
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Health Date
    2024-12-20
    Rating Cycle 2 Standard Health Survey Date
    2023-05-01
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.45774
    Case-Mix RN Staffing Hours per Resident per Day
    0.71168
    Reported RN Staffing Hours per Resident per Day
    0.47473
    Adjusted LPN Staffing Hours per Resident per Day
    1.14078
    Case-Mix LPN Staffing Hours per Resident per Day
    0.88683
    Reported LPN Staffing Hours per Resident per Day
    1.18312
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.65785
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.18539
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.41537
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.26650
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.78391
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.01389
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.92435
    Registered Nurse hours per resident per day on the weekend
    0.20400
    Date First Approved to Provide Medicare and Medicaid Services
    1967-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08105
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.12892
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.53251
    Total number of nurse staff hours per resident per day on the weekend
    3.24505

    COMMUNITY EXPERIENCE

    Reviews of Monroe Community Hospital

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026