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    Nursing home · MILFORD, DE

    MILFORD CENTER

    700 MARVEL ROAD, MILFORD, DE 19963

    CMS certification number: 085010 · Updated October 1, 2026

    Request care assistance3024223303Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    136

    Residents / day

    89.8

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Sussex
    Certified beds
    136
    Average residents per day
    89.8
    First certified
    May 30, 1969

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Sussex, Delaware. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.09
    n=11
    State peers
    3.21

    Nurse hours / resident / day

    This home
    3.81
    County peers
    4.25
    n=11
    State peers
    4.50
    n=42

    Weekend nurse hours / resident / day

    This home
    3.42
    County peers
    3.82
    n=11
    State peers
    4.01
    n=42

    Nursing staff turnover (%)

    This home
    36.50
    County peers
    42.07
    n=11
    State peers
    40.54
    n=39

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 36.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    60
    Resident measures
    17
    Ownership records
    18
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.81228
    Reported RN Staffing Hours per Resident per Day
    0.83128
    Reported LPN Staffing Hours per Resident per Day
    0.83352
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.14748
    Total number of nurse staff hours per resident per day on the weekend
    3.41992
    Registered Nurse hours per resident per day on the weekend
    0.46731
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03905
    Total nursing staff turnover
    36.5
    Registered Nurse turnover
    31.6
    Number of administrators who have left the nursing home
    2
    Chain Name
    GENESIS HEALTHCARE
    Number of Facilities in Chain
    183
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    DE
    Urban
    N
    Chain ID
    237
    Latitude
    38.9067
    Location
    700 MARVEL ROAD,MILFORD,DE,19963
    ZIP Code
    19963
    City/Town
    MILFORD
    Longitude
    -75.44
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    GENESIS HEALTHCARE
    County/Parish
    Sussex
    Provider Name
    MILFORD CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Corporation
    Number of Fines
    3
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    700 MARVEL ROAD
    Telephone Number
    3024223303
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    700 MARVEL ROAD OPERATIONS LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.36438
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    136
    Provider SSA County Code
    020
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    31.6
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.96747
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    36.5
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    183
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    085010
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    176862.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    48
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    112.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    89.8
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    307
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    307
    Rating Cycle 1 Standard Survey Health Date
    2026-03-09
    Rating Cycle 2 Standard Health Survey Date
    2025-11-17
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.85249
    Case-Mix RN Staffing Hours per Resident per Day
    0.66914
    Reported RN Staffing Hours per Resident per Day
    0.83128
    Adjusted LPN Staffing Hours per Resident per Day
    0.85478
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83383
    Reported LPN Staffing Hours per Resident per Day
    0.83352
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    12
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    41
    Rating Cycle 1 Number of Standard Health Deficiencies
    9
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.66480
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.20226
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.27100
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.14748
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.90953
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.77397
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    34
    Reported Total Nurse Staffing Hours per Resident per Day
    3.81228
    Registered Nurse hours per resident per day on the weekend
    0.46731
    Date First Approved to Provide Medicare and Medicaid Services
    1969-05-30
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03905
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.50717
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.32136
    Total number of nurse staff hours per resident per day on the weekend
    3.41992

    COMMUNITY EXPERIENCE

    Reviews of MILFORD CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026