At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
120
Residents / day
108.9
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Capitol
- Certified beds
- 120
- Average residents per day
- 108.9
- First certified
- April 14, 1993
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 2 / 5
- Staffing
- 2 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Capitol, Connecticut. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.05 (n=63) | 3.01 |
| Nurse hours / resident / day | 3.49 | 3.82 (n=54) | 3.91 (n=164) |
| Weekend nurse hours / resident / day | 3.09 | 3.46 (n=54) | 3.49 (n=164) |
| Nursing staff turnover (%) | 44.00 | 35.30 (n=56) | 37.24 (n=165) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.05
- n=63
- State peers
- 3.01
Nurse hours / resident / day
- This home
- 3.49
- County peers
- 3.82
- n=54
- State peers
- 3.91
- n=164
Weekend nurse hours / resident / day
- This home
- 3.09
- County peers
- 3.46
- n=54
- State peers
- 3.49
- n=164
Nursing staff turnover (%)
- This home
- 44.00
- County peers
- 35.30
- n=56
- State peers
- 37.24
- n=165
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 11.3% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- CMS reports 44.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 10
- Health citations
- 41
- Resident measures
- 17
- Ownership records
- 7
- Penalties
- 2
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.48543
- Reported RN Staffing Hours per Resident per Day
- 0.42506
- Reported LPN Staffing Hours per Resident per Day
- 0.84008
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.22029
- Total number of nurse staff hours per resident per day on the weekend
- 3.09271
- Registered Nurse hours per resident per day on the weekend
- 0.31902
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04380
- Total nursing staff turnover
- 44.0
- Registered Nurse turnover
- 30.8
- Number of administrators who have left the nursing home
- 0
- Chain Name
- NATIONAL HEALTH CARE ASSOCIATES
- Number of Facilities in Chain
- 42
- Chain Average Overall 5-star Rating
- 3.2
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- CT
- Urban
- Y
- Chain ID
- 363
- Latitude
- 41.6503
- Location
- 85 STAGE HARBOR ROAD,MARLBOROUGH,CT,06447
- ZIP Code
- 06447
- City/Town
- MARLBOROUGH
- Longitude
- -72.476
- QM Rating
- 5
- Abuse Icon
- Y
- Chain Name
- NATIONAL HEALTH CARE ASSOCIATES
- County/Parish
- Capitol
- Provider Name
- MARLBOROUGH HEALTH & REHABILITATION CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Corporation
- Number of Fines
- 2
- Processing Date
- 2026-10-01
- Staffing Rating
- 2
- Provider Address
- 85 STAGE HARBOR ROAD
- Telephone Number
- 8602959531
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- MARLBOROUGH HEALTH CARE CENTER,INC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.53268
- Chain Average QM Rating
- 4.2
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 120
- Provider SSA County Code
- 010
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 30.8
- Total Number of Penalties
- 2
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.08681
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 44.0
- Chain Average Staffing Rating
- 3.1
- Number of Facilities in Chain
- 42
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 075384
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 206228.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 96
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 116.750
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 108.9
- Chain Average Overall 5-star Rating
- 3.2
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 179
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.8
- Rating Cycle 1 Health Deficiency Score
- 96
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 179
- Rating Cycle 1 Standard Survey Health Date
- 2025-06-24
- Rating Cycle 2 Standard Health Survey Date
- 2023-08-14
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.38804
- Case-Mix RN Staffing Hours per Resident per Day
- 0.75168
- Reported RN Staffing Hours per Resident per Day
- 0.42506
- Adjusted LPN Staffing Hours per Resident per Day
- 0.76691
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.93668
- Reported LPN Staffing Hours per Resident per Day
- 0.84008
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 17
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 20
- Rating Cycle 1 Number of Standard Health Deficiencies
- 11
- Rating Cycle 2 Number of Standard Health Deficiencies
- 10
- Reported Licensed Staffing Hours per Resident per Day
- 1.26514
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 7
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.02691
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.55113
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.22029
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.18186
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.23949
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 10
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.48543
- Registered Nurse hours per resident per day on the weekend
- 0.31902
- Date First Approved to Provide Medicare and Medicaid Services
- 1993-04-14
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04380
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.82334
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.73106
- Total number of nurse staff hours per resident per day on the weekend
- 3.09271
COMMUNITY EXPERIENCE
Reviews of MARLBOROUGH HEALTH & REHABILITATION CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026