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    Nursing home · AUGUSTA, ME

    Maine Veterans Home - Augusta

    35 HEROES WAY, AUGUSTA, ME 04330

    CMS certification number: 205126 · Updated October 1, 2026

    CMS overall rating

    5 / 5

    Certified beds

    108

    Residents / day

    103.3

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Kennebec
    Certified beds
    108
    Average residents per day
    103.3
    First certified
    January 1, 1993

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    4 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Kennebec, Maine. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.33
    n=6
    State peers
    3.11

    Nurse hours / resident / day

    This home
    6.74
    County peers
    4.32
    n=4
    State peers
    4.35
    n=74

    Weekend nurse hours / resident / day

    This home
    5.91
    County peers
    3.89
    n=4
    State peers
    3.91
    n=74

    Nursing staff turnover (%)

    This home
    33.20
    County peers
    41.22
    n=5
    State peers
    45.46
    n=65

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 33.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    15
    Health citations
    12
    Resident measures
    17
    Ownership records
    36
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    6.73910
    Reported RN Staffing Hours per Resident per Day
    1.80156
    Reported LPN Staffing Hours per Resident per Day
    0.33634
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.60120
    Total number of nurse staff hours per resident per day on the weekend
    5.91390
    Registered Nurse hours per resident per day on the weekend
    1.35047
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08950
    Total nursing staff turnover
    33.2
    Registered Nurse turnover
    16.3
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    MAINE VETERANS' HOME
    Number of Facilities in Chain
    5
    Chain Average Overall 5-star Rating
    4.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    ME
    Urban
    N
    Chain ID
    330
    Latitude
    44.3536
    Location
    35 HEROES WAY,AUGUSTA,ME,04330
    ZIP Code
    04330
    City/Town
    AUGUSTA
    Longitude
    -69.731
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    MAINE VETERANS' HOME
    County/Parish
    Kennebec
    Provider Name
    Maine Veterans Home - Augusta
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    35 HEROES WAY
    Telephone Number
    2076222454
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    MAINE VETERANS' HOME
    Long-Stay QM Rating
    5
    High Performing Icon
    Y
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.23253
    Chain Average QM Rating
    3.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    108
    Provider SSA County Code
    050
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    16.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.87398
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    33.2
    Chain Average Staffing Rating
    4.8
    Number of Facilities in Chain
    5
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    205126
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    36
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    33.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    103.3
    Chain Average Overall 5-star Rating
    4.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    24
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.0
    Rating Cycle 1 Health Deficiency Score
    36
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Health Date
    2025-11-18
    Rating Cycle 2 Standard Health Survey Date
    2024-10-23
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    2.04515
    Case-Mix RN Staffing Hours per Resident per Day
    0.60448
    Reported RN Staffing Hours per Resident per Day
    1.80156
    Adjusted LPN Staffing Hours per Resident per Day
    0.38182
    Case-Mix LPN Staffing Hours per Resident per Day
    0.75325
    Reported LPN Staffing Hours per Resident per Day
    0.33634
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    4
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    4
    Reported Licensed Staffing Hours per Resident per Day
    2.13790
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    5.22333
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.05154
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    4.60120
    Adjusted Total Nurse Staffing Hours per Resident per Day
    7.65030
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.40927
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    6.73910
    Registered Nurse hours per resident per day on the weekend
    1.35047
    Date First Approved to Provide Medicare and Medicaid Services
    1993-01-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08950
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    6.71352
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.00041
    Total number of nurse staff hours per resident per day on the weekend
    5.91390

    COMMUNITY EXPERIENCE

    Reviews of Maine Veterans Home - Augusta

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026