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    Nursing home · SYLMAR, CA

    MACLAY HEALTHCARE CENTER

    12831 MACLAY STREET, SYLMAR, CA 91342

    CMS certification number: 555583 · Updated October 1, 2026

    Request care assistance8183614455Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    141

    Residents / day

    128

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Los Angeles
    Certified beds
    141
    Average residents per day
    128
    First certified
    December 1, 1993

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Los Angeles, California. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.55
    n=365
    State peers
    3.21

    Nurse hours / resident / day

    This home
    4.00
    County peers
    4.65
    n=359
    State peers
    4.54
    n=1138

    Weekend nurse hours / resident / day

    This home
    3.76
    County peers
    4.21
    n=359
    State peers
    4.10
    n=1138

    Nursing staff turnover (%)

    This home
    36.40
    County peers
    34.94
    n=317
    State peers
    36.56
    n=1011

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 36.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    19
    Health citations
    168
    Resident measures
    17
    Ownership records
    8
    Penalties
    11
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.99944
    Reported RN Staffing Hours per Resident per Day
    0.38813
    Reported LPN Staffing Hours per Resident per Day
    1.13169
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.47961
    Total number of nurse staff hours per resident per day on the weekend
    3.75505
    Registered Nurse hours per resident per day on the weekend
    0.28326
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02491
    Total nursing staff turnover
    36.4
    Registered Nurse turnover
    47.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    SERRANO GROUP
    Number of Facilities in Chain
    11
    Chain Average Overall 5-star Rating
    2.1
    Special Focus Status
    SFF Candidate
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CA
    Urban
    Y
    Chain ID
    659
    Latitude
    34.299
    Location
    12831 MACLAY STREET,SYLMAR,CA,91342
    ZIP Code
    91342
    City/Town
    SYLMAR
    Longitude
    -118.42
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    SERRANO GROUP
    County/Parish
    Los Angeles
    Provider Name
    MACLAY HEALTHCARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    7
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    12831 MACLAY STREET
    Telephone Number
    8183614455
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    MACLAY HEALTHCARE LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    SFF Candidate
    Nursing Case-Mix Index
    1.48607
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    141
    Provider SSA County Code
    200
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    4
    Registered Nurse turnover
    47.1
    Total Number of Penalties
    11
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.05376
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    36.4
    Chain Average Staffing Rating
    3.2
    Number of Facilities in Chain
    11
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    555583
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    349023.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    654
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    781.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    128.0
    Chain Average Overall 5-star Rating
    2.1
    Rating Cycle 1 Health Revisit Score
    218
    Rating Cycle 2/3 Total Health Score
    1163
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    388
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.6
    Rating Cycle 1 Health Deficiency Score
    436
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    775
    Rating Cycle 1 Standard Survey Health Date
    2026-01-16
    Rating Cycle 2 Standard Health Survey Date
    2024-10-11
    Rating Cycle 2/3 Number of Health Revisits
    2
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.36544
    Case-Mix RN Staffing Hours per Resident per Day
    0.72882
    Reported RN Staffing Hours per Resident per Day
    0.38813
    Adjusted LPN Staffing Hours per Resident per Day
    1.06553
    Case-Mix LPN Staffing Hours per Resident per Day
    0.90819
    Reported LPN Staffing Hours per Resident per Day
    1.13169
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    50
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    90
    Rating Cycle 1 Number of Standard Health Deficiencies
    34
    Rating Cycle 2 Number of Standard Health Deficiencies
    30
    Reported Licensed Staffing Hours per Resident per Day
    1.51983
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    16
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.33464
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.47355
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.47961
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.76562
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.11056
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    60
    Reported Total Nurse Staffing Hours per Resident per Day
    3.99944
    Registered Nurse hours per resident per day on the weekend
    0.28326
    Date First Approved to Provide Medicare and Medicaid Services
    1993-12-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02491
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.53552
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.61759
    Total number of nurse staff hours per resident per day on the weekend
    3.75505

    COMMUNITY EXPERIENCE

    Reviews of MACLAY HEALTHCARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026