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    Nursing home · Greenville, NC

    Macgregor Downs Health Center by Harborview

    2910 Macgregor Downs Road, Greenville, NC 27834

    CMS certification number: 345168 · Updated October 1, 2026

    CMS overall rating

    2 / 5

    Certified beds

    152

    Residents / day

    143.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Pitt
    Certified beds
    152
    Average residents per day
    143.7
    First certified
    November 1, 1980

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Pitt, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.20
    n=5
    State peers
    3.01

    Nurse hours / resident / day

    This home
    3.52
    County peers
    3.97
    n=5
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    2.92
    County peers
    3.50
    n=5
    State peers
    3.40
    n=404

    Nursing staff turnover (%)

    This home
    47.90
    County peers
    58.42
    n=4
    State peers
    48.69
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 16.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 47.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    17
    Health citations
    25
    Resident measures
    17
    Ownership records
    33
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.51671
    Reported RN Staffing Hours per Resident per Day
    0.65177
    Reported LPN Staffing Hours per Resident per Day
    0.67413
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.19080
    Total number of nurse staff hours per resident per day on the weekend
    2.92271
    Registered Nurse hours per resident per day on the weekend
    0.43860
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06300
    Total nursing staff turnover
    47.9
    Registered Nurse turnover
    57.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    HARBORVIEW HEALTH SYSTEMS
    Number of Facilities in Chain
    22
    Chain Average Overall 5-star Rating
    2.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    246
    Latitude
    35.6116
    Location
    2910 Macgregor Downs Road,Greenville,NC,27834
    ZIP Code
    27834
    City/Town
    Greenville
    Longitude
    -77.422
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    HARBORVIEW HEALTH SYSTEMS
    County/Parish
    Pitt
    Provider Name
    Macgregor Downs Health Center by Harborview
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    2910 Macgregor Downs Road
    Telephone Number
    2527584121
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    MACGREGOR DOWNS HEALTH CENTER BY HARBORVIEW, LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.38952
    Chain Average QM Rating
    2.7
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    152
    Provider SSA County Code
    730
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    57.7
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.98530
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    47.9
    Chain Average Staffing Rating
    2.4
    Number of Facilities in Chain
    22
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345168
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    10023.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    12
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    51.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    143.7
    Chain Average Overall 5-star Rating
    2.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    168
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.1
    Rating Cycle 1 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    168
    Rating Cycle 1 Standard Survey Health Date
    2026-04-30
    Rating Cycle 2 Standard Health Survey Date
    2025-02-13
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.65631
    Case-Mix RN Staffing Hours per Resident per Day
    0.68147
    Reported RN Staffing Hours per Resident per Day
    0.65177
    Adjusted LPN Staffing Hours per Resident per Day
    0.67883
    Case-Mix LPN Staffing Hours per Resident per Day
    0.84919
    Reported LPN Staffing Hours per Resident per Day
    0.67413
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    17
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    12
    Reported Licensed Staffing Hours per Resident per Day
    1.32590
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.20605
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.31284
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.19080
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.54118
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.84350
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.51671
    Registered Nurse hours per resident per day on the weekend
    0.43860
    Date First Approved to Provide Medicare and Medicaid Services
    1980-11-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06300
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.94305
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.38255
    Total number of nurse staff hours per resident per day on the weekend
    2.92271

    COMMUNITY EXPERIENCE

    Reviews of Macgregor Downs Health Center by Harborview

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

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    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026