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    Nursing home · Dubuque, IA

    Luther Manor at Hillcrest

    3131 Hillcrest Road, Dubuque, IA 52001

    CMS certification number: 165513 · Updated October 1, 2026

    Request care assistance5635881413Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    103

    Residents / day

    86.9

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Dubuque
    Certified beds
    103
    Average residents per day
    86.9
    First certified
    March 1, 2004

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Dubuque, Iowa. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.64
    n=11
    State peers
    3.14

    Nurse hours / resident / day

    This home
    4.11
    County peers
    4.02
    n=11
    State peers
    3.86
    n=377

    Weekend nurse hours / resident / day

    This home
    3.51
    County peers
    3.60
    n=11
    State peers
    3.38
    n=377

    Nursing staff turnover (%)

    This home
    61.50
    County peers
    43.23
    n=8
    State peers
    44.03
    n=362

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 61.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    19
    Health citations
    24
    Resident measures
    17
    Ownership records
    24
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.11327
    Reported RN Staffing Hours per Resident per Day
    0.61017
    Reported LPN Staffing Hours per Resident per Day
    0.54230
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.96081
    Total number of nurse staff hours per resident per day on the weekend
    3.50814
    Registered Nurse hours per resident per day on the weekend
    0.61010
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01402
    Total nursing staff turnover
    61.5
    Registered Nurse turnover
    88.2
    Number of administrators who have left the nursing home
    1
    Chain Name
    SHLOMO HOFFMAN
    Number of Facilities in Chain
    10
    Chain Average Overall 5-star Rating
    2.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IA
    Urban
    Y
    Chain ID
    713
    Latitude
    42.5055
    Location
    3131 Hillcrest Road,Dubuque,IA,52001
    ZIP Code
    52001
    City/Town
    Dubuque
    Longitude
    -90.716
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    SHLOMO HOFFMAN
    County/Parish
    Dubuque
    Provider Name
    Luther Manor at Hillcrest
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    3131 Hillcrest Road
    Telephone Number
    5635881413
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HILLCREST OPCO LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.21347
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    103
    Provider SSA County Code
    300
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    88.2
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.86046
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    61.5
    Chain Average Staffing Rating
    3.2
    Number of Facilities in Chain
    10
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    165513
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    42406.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    108
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    102.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    86.9
    Chain Average Overall 5-star Rating
    2.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    84
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.2
    Rating Cycle 1 Health Deficiency Score
    108
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    84
    Rating Cycle 1 Standard Survey Health Date
    2026-02-12
    Rating Cycle 2 Standard Health Survey Date
    2024-10-17
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.70356
    Case-Mix RN Staffing Hours per Resident per Day
    0.59513
    Reported RN Staffing Hours per Resident per Day
    0.61017
    Adjusted LPN Staffing Hours per Resident per Day
    0.62530
    Case-Mix LPN Staffing Hours per Resident per Day
    0.74160
    Reported LPN Staffing Hours per Resident per Day
    0.54230
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    13
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    12
    Rating Cycle 2 Number of Standard Health Deficiencies
    1
    Reported Licensed Staffing Hours per Resident per Day
    1.15247
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    6
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.41396
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.01980
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.96081
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.74281
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.35653
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    4.11327
    Registered Nurse hours per resident per day on the weekend
    0.61010
    Date First Approved to Provide Medicare and Medicaid Services
    2004-03-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01402
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.04507
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.95398
    Total number of nurse staff hours per resident per day on the weekend
    3.50814

    COMMUNITY EXPERIENCE

    Reviews of Luther Manor at Hillcrest

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026