At a glance
Official CMS profileCMS overall rating
5 / 5
Certified beds
42
Residents / day
37.3
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Hampden
- Certified beds
- 42
- Average residents per day
- 37.3
- First certified
- December 29, 1995
CMS quality ratings
- Overall
- 5 / 5
- Health inspections
- 5 / 5
- Staffing
- 4 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Hampden, Massachusetts. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 5.00 | 3.24 (n=25) | 3.10 |
| Nurse hours / resident / day | 4.06 | 4.01 (n=25) | 3.94 (n=338) |
| Weekend nurse hours / resident / day | 3.67 | 3.58 (n=25) | 3.52 (n=338) |
| Nursing staff turnover (%) | 28.90 | 42.00 (n=24) | 37.65 (n=320) |
CMS overall rating / 5
- This home
- 5.00
- County peers
- 3.24
- n=25
- State peers
- 3.10
Nurse hours / resident / day
- This home
- 4.06
- County peers
- 4.01
- n=25
- State peers
- 3.94
- n=338
Weekend nurse hours / resident / day
- This home
- 3.67
- County peers
- 3.58
- n=25
- State peers
- 3.52
- n=338
Nursing staff turnover (%)
- This home
- 28.90
- County peers
- 42.00
- n=24
- State peers
- 37.65
- n=320
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 9.7% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 28.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 0
- Health citations
- 8
- Resident measures
- 17
- Ownership records
- 10
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.06188
- Reported RN Staffing Hours per Resident per Day
- 0.70010
- Reported LPN Staffing Hours per Resident per Day
- 1.11180
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.24998
- Total number of nurse staff hours per resident per day on the weekend
- 3.66784
- Registered Nurse hours per resident per day on the weekend
- 0.34331
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01517
- Total nursing staff turnover
- 28.9
- Registered Nurse turnover
- 37.5
- Number of administrators who have left the nursing home
- 0
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MA
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 42.114
- Location
- 807 WILBRAHAM ROAD,SPRINGFIELD,MA,01109
- ZIP Code
- 01109
- City/Town
- SPRINGFIELD
- Longitude
- -72.534
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Hampden
- Provider Name
- LOOMIS LAKESIDE AT REEDS LANDING
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 5
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 807 WILBRAHAM ROAD
- Telephone Number
- 4137821800
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- LOOMIS SENIOR LIVING, INC
- Long-Stay QM Rating
- 5
- High Performing Icon
- Y
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.26636
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 5
- Number of Certified Beds
- 42
- Provider SSA County Code
- 070
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 37.5
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.89797
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 28.9
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 225691
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 0
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 6.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 37.3
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 24
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 0
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 0
- Rating Cycle 2/3 Health Deficiency Score
- 24
- Rating Cycle 1 Standard Survey Health Date
- 2026-01-12
- Rating Cycle 2 Standard Health Survey Date
- 2024-11-18
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.77353
- Case-Mix RN Staffing Hours per Resident per Day
- 0.62107
- Reported RN Staffing Hours per Resident per Day
- 0.70010
- Adjusted LPN Staffing Hours per Resident per Day
- 1.22842
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.77392
- Reported LPN Staffing Hours per Resident per Day
- 1.11180
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 0
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 3
- Rating Cycle 1 Number of Standard Health Deficiencies
- 0
- Rating Cycle 2 Number of Standard Health Deficiencies
- 3
- Reported Licensed Staffing Hours per Resident per Day
- 1.81191
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.48597
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.10785
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.24998
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.48792
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.50284
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.06188
- Registered Nurse hours per resident per day on the weekend
- 0.34331
- Date First Approved to Provide Medicare and Medicaid Services
- 1995-12-29
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.01517
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.05255
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.08275
- Total number of nurse staff hours per resident per day on the weekend
- 3.66784
COMMUNITY EXPERIENCE
Reviews of LOOMIS LAKESIDE AT REEDS LANDING
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026