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    Nursing home · MACON, MO

    LOCH HAVEN

    701 SUNSET HILLS DR, MACON, MO 63552

    CMS certification number: 265200 · Updated October 1, 2026

    Request care assistance6603853113Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    100

    Residents / day

    71.9

    Ownership

    Government - County

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - County
    County
    Macon
    Certified beds
    100
    Average residents per day
    71.9
    First certified
    August 1, 1983

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Macon, Missouri. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    4.00
    n=2
    State peers
    2.62

    Nurse hours / resident / day

    This home
    3.46
    County peers
    3.66
    n=2
    State peers
    3.40
    n=475

    Weekend nurse hours / resident / day

    This home
    2.94
    County peers
    2.89
    n=2
    State peers
    2.96
    n=475

    Nursing staff turnover (%)

    This home
    42.10
    County peers
    31.60
    n=2
    State peers
    56.98
    n=425

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 42.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    15
    Health citations
    33
    Resident measures
    17
    Ownership records
    4
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.45676
    Reported RN Staffing Hours per Resident per Day
    0.38995
    Reported LPN Staffing Hours per Resident per Day
    0.30458
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.76223
    Total number of nurse staff hours per resident per day on the weekend
    2.93768
    Registered Nurse hours per resident per day on the weekend
    0.22649
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01021
    Total nursing staff turnover
    42.1
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MO
    Urban
    N
    Chain ID
    Not reported
    Latitude
    39.7433
    Location
    701 SUNSET HILLS DR,MACON,MO,63552
    ZIP Code
    63552
    City/Town
    MACON
    Longitude
    -92.492
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Macon
    Provider Name
    LOCH HAVEN
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    Government - County
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    701 SUNSET HILLS DR
    Telephone Number
    6603853113
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    MACON COUNTY NURSING HOME DISTRICT
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.16266
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    100
    Provider SSA County Code
    600
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.82443
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    42.1
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    265200
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    77841.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    136
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    137.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    71.9
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    143
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    136
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    143
    Rating Cycle 1 Standard Survey Health Date
    2025-08-11
    Rating Cycle 2 Standard Health Survey Date
    2023-11-02
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.46927
    Case-Mix RN Staffing Hours per Resident per Day
    0.57021
    Reported RN Staffing Hours per Resident per Day
    0.38995
    Adjusted LPN Staffing Hours per Resident per Day
    0.36655
    Case-Mix LPN Staffing Hours per Resident per Day
    0.71055
    Reported LPN Staffing Hours per Resident per Day
    0.30458
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    17
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    9
    Rating Cycle 1 Number of Standard Health Deficiencies
    16
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    0.69453
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.32417
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.93524
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.76223
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.15999
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.21599
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    3
    Reported Total Nurse Staffing Hours per Resident per Day
    3.45676
    Registered Nurse hours per resident per day on the weekend
    0.22649
    Date First Approved to Provide Medicare and Medicaid Services
    1983-08-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01021
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.53531
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.83031
    Total number of nurse staff hours per resident per day on the weekend
    2.93768

    COMMUNITY EXPERIENCE

    Reviews of LOCH HAVEN

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026