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    Nursing home · WILBRAHAM, MA

    Life Care Center of Wilbraham

    2399 BOSTON ROAD, WILBRAHAM, MA 01095

    CMS certification number: 225543 · Updated October 1, 2026

    Request care assistance4135963111Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    123

    Residents / day

    114.2

    Ownership

    For profit - Partnership

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Partnership
    County
    Hampden
    Certified beds
    123
    Average residents per day
    114.2
    First certified
    December 12, 1991

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Hampden, Massachusetts. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.32
    n=25
    State peers
    3.11

    Nurse hours / resident / day

    This home
    3.90
    County peers
    4.02
    n=25
    State peers
    3.94
    n=338

    Weekend nurse hours / resident / day

    This home
    3.49
    County peers
    3.59
    n=25
    State peers
    3.52
    n=338

    Nursing staff turnover (%)

    This home
    32.80
    County peers
    41.84
    n=24
    State peers
    37.64
    n=320

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 10.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 32.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    9
    Health citations
    31
    Resident measures
    17
    Ownership records
    28
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.89973
    Reported RN Staffing Hours per Resident per Day
    0.72354
    Reported LPN Staffing Hours per Resident per Day
    0.78680
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.38939
    Total number of nurse staff hours per resident per day on the weekend
    3.49432
    Registered Nurse hours per resident per day on the weekend
    0.44597
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12885
    Total nursing staff turnover
    32.8
    Registered Nurse turnover
    37.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    LIFE CARE CENTERS OF AMERICA
    Number of Facilities in Chain
    194
    Chain Average Overall 5-star Rating
    3.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MA
    Urban
    Y
    Chain ID
    311
    Latitude
    42.1494
    Location
    2399 BOSTON ROAD,WILBRAHAM,MA,01095
    ZIP Code
    01095
    City/Town
    WILBRAHAM
    Longitude
    -72.45
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    LIFE CARE CENTERS OF AMERICA
    County/Parish
    Hampden
    Provider Name
    Life Care Center of Wilbraham
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Partnership
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    2399 BOSTON ROAD
    Telephone Number
    4135963111
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WILBRAHAM MEDICAL INVESTORS LP
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.36889
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    123
    Provider SSA County Code
    070
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    37.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.97067
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    32.8
    Chain Average Staffing Rating
    3.4
    Number of Facilities in Chain
    194
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    225543
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    68
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    66.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    114.2
    Chain Average Overall 5-star Rating
    3.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    60
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.9
    Rating Cycle 1 Health Deficiency Score
    68
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Health Date
    2026-05-27
    Rating Cycle 2 Standard Health Survey Date
    2025-03-12
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.73955
    Case-Mix RN Staffing Hours per Resident per Day
    0.67135
    Reported RN Staffing Hours per Resident per Day
    0.72354
    Adjusted LPN Staffing Hours per Resident per Day
    0.80421
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83658
    Reported LPN Staffing Hours per Resident per Day
    0.78680
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    8
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    14
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    14
    Reported Licensed Staffing Hours per Resident per Day
    1.51034
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.44227
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.27850
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.38939
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.98604
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.78644
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.89973
    Registered Nurse hours per resident per day on the weekend
    0.44597
    Date First Approved to Provide Medicare and Medicaid Services
    1991-12-12
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12885
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.57165
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.33234
    Total number of nurse staff hours per resident per day on the weekend
    3.49432

    COMMUNITY EXPERIENCE

    Reviews of Life Care Center of Wilbraham

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026