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    Nursing home · LEBANON, NH

    Lebanon Center, Genesis HealthCare

    24 OLD ETNA ROAD, LEBANON, NH 03766

    CMS certification number: 305050 · Updated October 1, 2026

    Request care assistance6034482234Directions

    At a glance

    Official CMS profile

    CMS overall rating

    Not rated

    Certified beds

    110

    Residents / day

    78.5

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Grafton
    Certified beds
    110
    Average residents per day
    78.5
    First certified
    May 1, 1995

    CMS quality ratings

    Overall
    Not rated
    Health inspections
    Not rated
    Staffing
    Not rated
    Quality measures
    Not rated

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Grafton, New Hampshire. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    Not reported
    County peers
    2.25
    n=4
    State peers
    3.03

    Nurse hours / resident / day

    This home
    3.20
    County peers
    3.87
    n=4
    State peers
    3.87
    n=71

    Weekend nurse hours / resident / day

    This home
    2.88
    County peers
    3.45
    n=4
    State peers
    3.43
    n=71

    Nursing staff turnover (%)

    This home
    56.60
    County peers
    41.63
    n=3
    State peers
    43.16
    n=68

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 56.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    13
    Health citations
    30
    Resident measures
    17
    Ownership records
    17
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.20067
    Reported RN Staffing Hours per Resident per Day
    0.66514
    Reported LPN Staffing Hours per Resident per Day
    0.88624
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.64929
    Total number of nurse staff hours per resident per day on the weekend
    2.88382
    Registered Nurse hours per resident per day on the weekend
    0.49322
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06402
    Total nursing staff turnover
    56.6
    Registered Nurse turnover
    62.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    GENESIS HEALTHCARE
    Number of Facilities in Chain
    183
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    SFF
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NH
    Urban
    N
    Chain ID
    237
    Latitude
    43.6569
    Location
    24 OLD ETNA ROAD,LEBANON,NH,03766
    ZIP Code
    03766
    City/Town
    LEBANON
    Longitude
    -72.249
    QM Rating
    Not reported
    Abuse Icon
    N
    Chain Name
    GENESIS HEALTHCARE
    County/Parish
    Grafton
    Provider Name
    Lebanon Center, Genesis HealthCare
    Provider Type
    Medicare and Medicaid
    Overall Rating
    Not reported
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    Not reported
    Provider Address
    24 OLD ETNA ROAD
    Telephone Number
    6034482234
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    18
    Legal Business Name
    24 OLD ETNA ROAD OPERATIONS LLC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF
    Nursing Case-Mix Index
    1.41324
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    18
    Health Inspection Rating
    Not reported
    Number of Certified Beds
    110
    Provider SSA County Code
    040
    Staffing Rating Footnote
    18
    Number of Payment Denials
    0
    Registered Nurse turnover
    62.5
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    18
    Nursing Case-Mix Index Ratio
    1.00212
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    56.6
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    183
    Short-Stay QM Rating Footnote
    18
    CMS Certification Number (CCN)
    305050
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    72924.00
    Health Inspection Rating Footnote
    18
    Rating Cycle 1 Total Health Score
    170
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    142.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    78.5
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    60
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    170
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Health Date
    2025-08-14
    Rating Cycle 2 Standard Health Survey Date
    2024-07-11
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.65853
    Case-Mix RN Staffing Hours per Resident per Day
    0.69310
    Reported RN Staffing Hours per Resident per Day
    0.66514
    Adjusted LPN Staffing Hours per Resident per Day
    0.87743
    Case-Mix LPN Staffing Hours per Resident per Day
    0.86369
    Reported LPN Staffing Hours per Resident per Day
    0.88624
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    7
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    18
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    13
    Reported Licensed Staffing Hours per Resident per Day
    1.55138
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.63289
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.35232
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.64929
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.16885
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.90911
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    5
    Reported Total Nurse Staffing Hours per Resident per Day
    3.20067
    Registered Nurse hours per resident per day on the weekend
    0.49322
    Date First Approved to Provide Medicare and Medicaid Services
    1995-05-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06402
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.85514
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.44030
    Total number of nurse staff hours per resident per day on the weekend
    2.88382

    COMMUNITY EXPERIENCE

    Reviews of Lebanon Center, Genesis HealthCare

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026