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    Nursing home · LAKELAND, FL

    LAKELAND HILLS CENTER

    610 E BELLA VISTA DR, LAKELAND, FL 33805

    CMS certification number: 105283 · Updated October 1, 2026

    Request care assistance8636888591Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    120

    Residents / day

    113.5

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Polk
    Certified beds
    120
    Average residents per day
    113.5
    First certified
    December 1, 1974

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Polk, Florida. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.39
    n=23
    State peers
    3.30

    Nurse hours / resident / day

    This home
    3.28
    County peers
    3.69
    n=24
    State peers
    3.86
    n=686

    Weekend nurse hours / resident / day

    This home
    3.04
    County peers
    3.39
    n=24
    State peers
    3.51
    n=686

    Nursing staff turnover (%)

    This home
    52.10
    County peers
    43.86
    n=24
    State peers
    41.50
    n=645

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 52.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    8
    Health citations
    31
    Resident measures
    17
    Ownership records
    19
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.28133
    Reported RN Staffing Hours per Resident per Day
    0.33401
    Reported LPN Staffing Hours per Resident per Day
    0.71988
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22745
    Total number of nurse staff hours per resident per day on the weekend
    3.04242
    Registered Nurse hours per resident per day on the weekend
    0.22828
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08448
    Total nursing staff turnover
    52.1
    Registered Nurse turnover
    85.0
    Number of administrators who have left the nursing home
    3
    Chain Name
    HEARTHSTONE SENIOR COMMUNITIES
    Number of Facilities in Chain
    8
    Chain Average Overall 5-star Rating
    1.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    FL
    Urban
    Y
    Chain ID
    262
    Latitude
    28.0698
    Location
    610 E BELLA VISTA DR,LAKELAND,FL,33805
    ZIP Code
    33805
    City/Town
    LAKELAND
    Longitude
    -81.953
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    HEARTHSTONE SENIOR COMMUNITIES
    County/Parish
    Polk
    Provider Name
    LAKELAND HILLS CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    610 E BELLA VISTA DR
    Telephone Number
    8636888591
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    LAKELAND HILLS REHABILITATION CENTER, LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.32921
    Chain Average QM Rating
    3.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    120
    Provider SSA County Code
    520
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    85.0
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.94254
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    52.1
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    8
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    105283
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    176108.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    90
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    177.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    113.5
    Chain Average Overall 5-star Rating
    1.9
    Rating Cycle 1 Health Revisit Score
    30
    Rating Cycle 2/3 Total Health Score
    438
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.7
    Rating Cycle 1 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    438
    Rating Cycle 1 Standard Survey Health Date
    2026-03-12
    Rating Cycle 2 Standard Health Survey Date
    2023-09-28
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.35159
    Case-Mix RN Staffing Hours per Resident per Day
    0.65189
    Reported RN Staffing Hours per Resident per Day
    0.33401
    Adjusted LPN Staffing Hours per Resident per Day
    0.75777
    Case-Mix LPN Staffing Hours per Resident per Day
    0.81233
    Reported LPN Staffing Hours per Resident per Day
    0.71988
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    14
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    16
    Rating Cycle 1 Number of Standard Health Deficiencies
    13
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.05389
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.34471
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.21246
    Number of administrators who have left the nursing home
    3
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.22745
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.45407
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.67669
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    8
    Reported Total Nurse Staffing Hours per Resident per Day
    3.28133
    Registered Nurse hours per resident per day on the weekend
    0.22828
    Date First Approved to Provide Medicare and Medicaid Services
    1974-12-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08448
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.20258
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.23576
    Total number of nurse staff hours per resident per day on the weekend
    3.04242

    COMMUNITY EXPERIENCE

    Reviews of LAKELAND HILLS CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026