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    Nursing home · NORFOLK, VA

    Lake Taylor Hosp

    1309 KEMPSVILLE RD, NORFOLK, VA 23502

    CMS certification number: 495117 · Updated October 1, 2026

    CMS overall rating

    4 / 5

    Certified beds

    192

    Residents / day

    154

    Ownership

    Government - Hospital district

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - Hospital district
    County
    Norfolk City
    Certified beds
    192
    Average residents per day
    154
    First certified
    February 1, 1979

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    4 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Norfolk City, Virginia. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.57
    n=7
    State peers
    3.06

    Nurse hours / resident / day

    This home
    5.22
    County peers
    3.82
    n=7
    State peers
    3.87
    n=282

    Weekend nurse hours / resident / day

    This home
    4.16
    County peers
    3.21
    n=7
    State peers
    3.35
    n=282

    Nursing staff turnover (%)

    This home
    42.50
    County peers
    52.73
    n=7
    State peers
    47.55
    n=279

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 20.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 42.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    24
    Resident measures
    17
    Ownership records
    45
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.22338
    Reported RN Staffing Hours per Resident per Day
    0.46863
    Reported LPN Staffing Hours per Resident per Day
    2.58804
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.16672
    Total number of nurse staff hours per resident per day on the weekend
    4.15542
    Registered Nurse hours per resident per day on the weekend
    0.31033
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07762
    Total nursing staff turnover
    42.5
    Registered Nurse turnover
    23.5
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    VA
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    36.8697
    Location
    1309 KEMPSVILLE RD,NORFOLK,VA,23502
    ZIP Code
    23502
    City/Town
    NORFOLK
    Longitude
    -76.204
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Norfolk City
    Provider Name
    Lake Taylor Hosp
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Government - Hospital district
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    1309 KEMPSVILLE RD
    Telephone Number
    7574615001
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HOSPITAL AUTHORITY OF NORFOLK
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.29705
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    192
    Provider SSA County Code
    641
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    23.5
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.91973
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    42.5
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    495117
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    59150.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    54
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    58.500
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    154.0
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    18
    Rating Cycle 2/3 Total Health Score
    72
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    36
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    2
    Rating Cycle 2/3 Health Deficiency Score
    72
    Rating Cycle 1 Standard Survey Health Date
    2025-09-26
    Rating Cycle 2 Standard Health Survey Date
    2021-10-15
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.50553
    Case-Mix RN Staffing Hours per Resident per Day
    0.63612
    Reported RN Staffing Hours per Resident per Day
    0.46863
    Adjusted LPN Staffing Hours per Resident per Day
    2.79183
    Case-Mix LPN Staffing Hours per Resident per Day
    0.79268
    Reported LPN Staffing Hours per Resident per Day
    2.58804
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    9
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    3.05666
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.33733
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.15893
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.16672
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.63469
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.58774
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    5.22338
    Registered Nurse hours per resident per day on the weekend
    0.31033
    Date First Approved to Provide Medicare and Medicaid Services
    1979-02-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07762
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.48263
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.15747
    Total number of nurse staff hours per resident per day on the weekend
    4.15542

    COMMUNITY EXPERIENCE

    Reviews of Lake Taylor Hosp

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026