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    Nursing home · HOT SPRINGS VILLAGE, AR

    LAKE FOREST SENIOR LIVING AT HOT SPRINGS VILLAGE

    121 CORTEZ RD, HOT SPRINGS VILLAGE, AR 71909

    CMS certification number: 045191 · Updated October 1, 2026

    Request care assistance5019151708Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    50

    Residents / day

    38.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Garland
    Certified beds
    50
    Average residents per day
    38.7
    First certified
    March 1, 1992

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Garland, Arkansas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.38
    n=8
    State peers
    3.49

    Nurse hours / resident / day

    This home
    4.08
    County peers
    4.00
    n=8
    State peers
    4.08
    n=218

    Weekend nurse hours / resident / day

    This home
    3.95
    County peers
    3.41
    n=8
    State peers
    3.45
    n=218

    Nursing staff turnover (%)

    This home
    47.80
    County peers
    53.74
    n=8
    State peers
    49.01
    n=205

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 3.0% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 47.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    5
    Health citations
    12
    Resident measures
    17
    Ownership records
    26
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.07607
    Reported RN Staffing Hours per Resident per Day
    0.53315
    Reported LPN Staffing Hours per Resident per Day
    1.03851
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.50442
    Total number of nurse staff hours per resident per day on the weekend
    3.95362
    Registered Nurse hours per resident per day on the weekend
    0.46905
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12500
    Total nursing staff turnover
    47.8
    Registered Nurse turnover
    40.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    CONTINUUM HEALTHCARE
    Number of Facilities in Chain
    13
    Chain Average Overall 5-star Rating
    2.5
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    AR
    Urban
    Y
    Chain ID
    161
    Latitude
    34.689
    Location
    121 CORTEZ RD,HOT SPRINGS VILLAGE,AR,71909
    ZIP Code
    71909
    City/Town
    HOT SPRINGS VILLAGE
    Longitude
    -92.997
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    CONTINUUM HEALTHCARE
    County/Parish
    Garland
    Provider Name
    LAKE FOREST SENIOR LIVING AT HOT SPRINGS VILLAGE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    121 CORTEZ RD
    Telephone Number
    5019151708
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HOT SPRINGS SNF OPCO LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.50457
    Chain Average QM Rating
    3.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    50
    Provider SSA County Code
    250
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    40.0
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.06688
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    47.8
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    13
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    045191
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    13627.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    8
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    35.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    38.7
    Chain Average Overall 5-star Rating
    2.5
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    119
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    119
    Rating Cycle 1 Standard Survey Health Date
    2025-09-05
    Rating Cycle 2 Standard Health Survey Date
    2024-06-12
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.49581
    Case-Mix RN Staffing Hours per Resident per Day
    0.73789
    Reported RN Staffing Hours per Resident per Day
    0.53315
    Adjusted LPN Staffing Hours per Resident per Day
    0.96577
    Case-Mix LPN Staffing Hours per Resident per Day
    0.91950
    Reported LPN Staffing Hours per Resident per Day
    1.03851
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    2
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.57166
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.32900
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.50435
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.50442
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.79057
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.16174
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    4.07607
    Registered Nurse hours per resident per day on the weekend
    0.46905
    Date First Approved to Provide Medicare and Medicaid Services
    1992-03-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12500
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.67670
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.66263
    Total number of nurse staff hours per resident per day on the weekend
    3.95362

    COMMUNITY EXPERIENCE

    Reviews of LAKE FOREST SENIOR LIVING AT HOT SPRINGS VILLAGE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026