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    Nursing home · Pinehurst, NC

    Inn at Quail Haven Village

    155 Blake Boulevard, Pinehurst, NC 28374

    CMS certification number: 345518 · Updated October 1, 2026

    CMS overall rating

    4 / 5

    Certified beds

    35

    Residents / day

    43.8

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Moore
    Certified beds
    35
    Average residents per day
    43.8
    First certified
    September 12, 2002

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Moore, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.17
    n=6
    State peers
    3.01

    Nurse hours / resident / day

    This home
    4.19
    County peers
    3.91
    n=6
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    3.60
    County peers
    3.62
    n=6
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    40.00
    County peers
    44.82
    n=6
    State peers
    48.71
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.2% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 40.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    20
    Resident measures
    17
    Ownership records
    9
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.19443
    Reported RN Staffing Hours per Resident per Day
    0.65716
    Reported LPN Staffing Hours per Resident per Day
    1.03157
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.50569
    Total number of nurse staff hours per resident per day on the weekend
    3.60015
    Registered Nurse hours per resident per day on the weekend
    0.29526
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07106
    Total nursing staff turnover
    40.0
    Registered Nurse turnover
    14.3
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    LIBERTY SENIOR LIVING
    Number of Facilities in Chain
    37
    Chain Average Overall 5-star Rating
    2.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    310
    Latitude
    35.1708
    Location
    155 Blake Boulevard,Pinehurst,NC,28374
    ZIP Code
    28374
    City/Town
    Pinehurst
    Longitude
    -79.466
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    LIBERTY SENIOR LIVING
    County/Parish
    Moore
    Provider Name
    Inn at Quail Haven Village
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    155 Blake Boulevard
    Telephone Number
    9102952294
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    LIBERTY HEALTHCARE GROUP LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.36721
    Chain Average QM Rating
    3.2
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    35
    Provider SSA County Code
    620
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    14.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.96948
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    40.0
    Chain Average Staffing Rating
    2.2
    Number of Facilities in Chain
    37
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345518
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    20
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    17.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    43.8
    Chain Average Overall 5-star Rating
    2.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    8
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.0
    Rating Cycle 1 Health Deficiency Score
    20
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    8
    Rating Cycle 1 Standard Survey Health Date
    2025-06-19
    Rating Cycle 2 Standard Health Survey Date
    2024-06-05
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.67253
    Case-Mix RN Staffing Hours per Resident per Day
    0.67053
    Reported RN Staffing Hours per Resident per Day
    0.65716
    Adjusted LPN Staffing Hours per Resident per Day
    1.05570
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83556
    Reported LPN Staffing Hours per Resident per Day
    1.03157
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    4
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    1.68873
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.56429
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.27571
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.50569
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.29252
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.78180
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    4.19443
    Registered Nurse hours per resident per day on the weekend
    0.29526
    Date First Approved to Provide Medicare and Medicaid Services
    2002-09-12
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07106
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.68435
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.32825
    Total number of nurse staff hours per resident per day on the weekend
    3.60015

    COMMUNITY EXPERIENCE

    Reviews of Inn at Quail Haven Village

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026