At a glance
Official CMS profileCMS overall rating
5 / 5
Certified beds
155
Residents / day
110
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Flathead
- Certified beds
- 155
- Average residents per day
- 110
- First certified
- September 1, 1989
CMS quality ratings
- Overall
- 5 / 5
- Health inspections
- 4 / 5
- Staffing
- 5 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Flathead, Montana. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 5.00 | 2.00 (n=3) | 2.91 |
| Nurse hours / resident / day | 4.13 | 4.28 (n=4) | 4.02 (n=57) |
| Weekend nurse hours / resident / day | 3.92 | 3.81 (n=4) | 3.52 (n=57) |
| Nursing staff turnover (%) | 36.10 | 55.35 (n=4) | 54.90 (n=53) |
CMS overall rating / 5
- This home
- 5.00
- County peers
- 2.00
- n=3
- State peers
- 2.91
Nurse hours / resident / day
- This home
- 4.13
- County peers
- 4.28
- n=4
- State peers
- 4.02
- n=57
Weekend nurse hours / resident / day
- This home
- 3.92
- County peers
- 3.81
- n=4
- State peers
- 3.52
- n=57
Nursing staff turnover (%)
- This home
- 36.10
- County peers
- 55.35
- n=4
- State peers
- 54.90
- n=53
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 4.9% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 36.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 21
- Health citations
- 21
- Resident measures
- 17
- Ownership records
- 34
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.12591
- Reported RN Staffing Hours per Resident per Day
- 0.88135
- Reported LPN Staffing Hours per Resident per Day
- 0.80596
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.43860
- Total number of nurse staff hours per resident per day on the weekend
- 3.92471
- Registered Nurse hours per resident per day on the weekend
- 0.75397
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.15131
- Total nursing staff turnover
- 36.1
- Registered Nurse turnover
- 35.7
- Number of administrators who have left the nursing home
- 0
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MT
- Urban
- N
- Chain ID
- Not reported
- Latitude
- 48.2108
- Location
- 185 CRESTLINE AVE,KALISPELL,MT,59901
- ZIP Code
- 59901
- City/Town
- KALISPELL
- Longitude
- -114.32
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Flathead
- Provider Name
- IMMANUEL SKILLED CARE CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 5
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 5
- Provider Address
- 185 CRESTLINE AVE
- Telephone Number
- 4067529622
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- IMMANUEL LUTHERAN CORPORATION
- Long-Stay QM Rating
- 3
- High Performing Icon
- Y
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.22997
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 155
- Provider SSA County Code
- 140
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 35.7
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.87216
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 36.1
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 275129
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 36
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 48.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 110.0
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 84
- Continuing Care Retirement Community
- Y
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 36
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 84
- Rating Cycle 1 Standard Survey Health Date
- 2025-12-31
- Rating Cycle 2 Standard Health Survey Date
- 2024-10-24
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.00260
- Case-Mix RN Staffing Hours per Resident per Day
- 0.60322
- Reported RN Staffing Hours per Resident per Day
- 0.88135
- Adjusted LPN Staffing Hours per Resident per Day
- 0.91684
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.75168
- Reported LPN Staffing Hours per Resident per Day
- 0.80596
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 5
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 16
- Rating Cycle 1 Number of Standard Health Deficiencies
- 5
- Rating Cycle 2 Number of Standard Health Deficiencies
- 11
- Reported Licensed Staffing Hours per Resident per Day
- 1.68731
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.77410
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.04727
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.43860
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.69354
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.40218
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 5
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.12591
- Registered Nurse hours per resident per day on the weekend
- 0.75397
- Date First Approved to Provide Medicare and Medicaid Services
- 1989-09-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.15131
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.46466
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.99416
- Total number of nurse staff hours per resident per day on the weekend
- 3.92471
COMMUNITY EXPERIENCE
Reviews of IMMANUEL SKILLED CARE CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026