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    Nursing home · Norman, OK

    Holiday Heights Healthcare

    301 East Dale, Norman, OK 73069

    CMS certification number: 375580 · Updated October 1, 2026

    Request care assistance4053217932Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    51

    Residents / day

    41.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Cleveland
    Certified beds
    51
    Average residents per day
    41.1
    First certified
    April 1, 2020

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cleveland, Oklahoma. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.33
    n=9
    State peers
    2.66

    Nurse hours / resident / day

    This home
    3.81
    County peers
    3.64
    n=9
    State peers
    3.82
    n=263

    Weekend nurse hours / resident / day

    This home
    3.39
    County peers
    3.18
    n=9
    State peers
    3.44
    n=263

    Nursing staff turnover (%)

    This home
    56.50
    County peers
    59.98
    n=8
    State peers
    55.39
    n=239

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 56.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    20
    Health citations
    8
    Resident measures
    17
    Ownership records
    6
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.81219
    Reported RN Staffing Hours per Resident per Day
    0.35586
    Reported LPN Staffing Hours per Resident per Day
    1.21437
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.24196
    Total number of nurse staff hours per resident per day on the weekend
    3.38807
    Registered Nurse hours per resident per day on the weekend
    0.23198
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00407
    Total nursing staff turnover
    56.5
    Registered Nurse turnover
    0.0
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    BRIDGES HEALTH
    Number of Facilities in Chain
    33
    Chain Average Overall 5-star Rating
    3.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    OK
    Urban
    Y
    Chain ID
    91
    Latitude
    35.234
    Location
    301 East Dale,Norman,OK,73069
    ZIP Code
    73069
    City/Town
    Norman
    Longitude
    -97.443
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    BRIDGES HEALTH
    County/Parish
    Cleveland
    Provider Name
    Holiday Heights Healthcare
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    301 East Dale
    Telephone Number
    4053217932
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HOLIDAY HEIGHTS OPERATIONS, LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.04303
    Chain Average QM Rating
    3.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    51
    Provider SSA County Code
    130
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    0.0
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.73960
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    56.5
    Chain Average Staffing Rating
    3.4
    Number of Facilities in Chain
    33
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    375580
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    14791.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    87
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    68.250
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    41.1
    Chain Average Overall 5-star Rating
    3.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    12
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.4
    Rating Cycle 1 Health Deficiency Score
    87
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Health Date
    2026-06-19
    Rating Cycle 2 Standard Health Survey Date
    2024-07-24
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.47737
    Case-Mix RN Staffing Hours per Resident per Day
    0.51154
    Reported RN Staffing Hours per Resident per Day
    0.35586
    Adjusted LPN Staffing Hours per Resident per Day
    1.62904
    Case-Mix LPN Staffing Hours per Resident per Day
    0.63744
    Reported LPN Staffing Hours per Resident per Day
    1.21437
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    2
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.57023
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.00751
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.73611
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.24196
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.11392
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    2.88509
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.81219
    Registered Nurse hours per resident per day on the weekend
    0.23198
    Date First Approved to Provide Medicare and Medicaid Services
    2020-04-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00407
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.54499
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.53908
    Total number of nurse staff hours per resident per day on the weekend
    3.38807

    COMMUNITY EXPERIENCE

    Reviews of Holiday Heights Healthcare

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026