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    Nursing home · ELIZABETHTON, TN

    HILLVIEW HEALTH CENTER

    1666 HILLVIEW DRIVE, ELIZABETHTON, TN 37643

    CMS certification number: 445464 · Updated October 1, 2026

    Request care assistance4235425061Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    76

    Residents / day

    67.2

    Ownership

    Government - Federal

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - Federal
    County
    Carter
    Certified beds
    76
    Average residents per day
    67.2
    First certified
    October 28, 2002

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Carter, Tennessee. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.80
    n=5
    State peers
    3.07

    Nurse hours / resident / day

    This home
    3.83
    County peers
    3.80
    n=5
    State peers
    3.82
    n=296

    Weekend nurse hours / resident / day

    This home
    2.99
    County peers
    3.29
    n=5
    State peers
    3.32
    n=296

    Nursing staff turnover (%)

    This home
    43.50
    County peers
    44.66
    n=5
    State peers
    48.58
    n=286

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 21.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 43.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    3
    Health citations
    7
    Resident measures
    17
    Ownership records
    28
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.82559
    Reported RN Staffing Hours per Resident per Day
    0.72364
    Reported LPN Staffing Hours per Resident per Day
    0.89007
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21188
    Total number of nurse staff hours per resident per day on the weekend
    2.98739
    Registered Nurse hours per resident per day on the weekend
    0.24778
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06994
    Total nursing staff turnover
    43.5
    Registered Nurse turnover
    40.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    TWIN RIVERS HEALTH & REHABILITATION
    Number of Facilities in Chain
    11
    Chain Average Overall 5-star Rating
    3.8
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TN
    Urban
    Y
    Chain ID
    532
    Latitude
    36.3319
    Location
    1666 HILLVIEW DRIVE,ELIZABETHTON,TN,37643
    ZIP Code
    37643
    City/Town
    ELIZABETHTON
    Longitude
    -82.241
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    TWIN RIVERS HEALTH & REHABILITATION
    County/Parish
    Carter
    Provider Name
    HILLVIEW HEALTH CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Government - Federal
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    1666 HILLVIEW DRIVE
    Telephone Number
    4235425061
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    OCOEE HILLVIEW HEALTH CENTER LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.46314
    Chain Average QM Rating
    3.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    76
    Provider SSA County Code
    090
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    40.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.03751
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    43.5
    Chain Average Staffing Rating
    2.3
    Number of Facilities in Chain
    11
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    445464
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    12
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    9.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    67.2
    Chain Average Overall 5-star Rating
    3.8
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    0
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.0
    Rating Cycle 1 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Health Date
    2023-11-14
    Rating Cycle 2 Standard Health Survey Date
    2020-03-18
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.69200
    Case-Mix RN Staffing Hours per Resident per Day
    0.71758
    Reported RN Staffing Hours per Resident per Day
    0.72364
    Adjusted LPN Staffing Hours per Resident per Day
    0.85117
    Case-Mix LPN Staffing Hours per Resident per Day
    0.89419
    Reported LPN Staffing Hours per Resident per Day
    0.89007
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    0
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    1.61371
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.11519
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.43539
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.21188
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.65836
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.04716
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.82559
    Registered Nurse hours per resident per day on the weekend
    0.24778
    Date First Approved to Provide Medicare and Medicaid Services
    2002-10-28
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06994
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.85680
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.56179
    Total number of nurse staff hours per resident per day on the weekend
    2.98739

    COMMUNITY EXPERIENCE

    Reviews of HILLVIEW HEALTH CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026