HILLSBOROUGH COUNTY NURSING HOME — GOFFSTOWN, NH Nursing Home

At a glance

Official CMS profile

CMS overall rating

5 / 5

Certified beds

300

Residents / day

240.3

Ownership

Government - County

Facility information

Certification: Medicare and Medicaid
Ownership: Government - County
County: Hillsborough
Certified beds: 300
Average residents per day: 240.3
First certified: July 1, 1995

CMS quality ratings

Overall: 5 / 5
Health inspections: 3 / 5
Staffing: 5 / 5
Quality measures: 5 / 5

These are CMS quality ratings, not customer reviews.

How this home compares locally

Other homes in Hillsborough, New Hampshire. Missing values are excluded; this home is excluded from peer averages.

Facility, county and state comparisons
Measure	This home	County peers	State peers
CMS overall rating / 5	5.00	2.75 (n=20)	3.00
Nurse hours / resident / day	3.75	3.67 (n=20)	3.87 (n=71)
Weekend nurse hours / resident / day	3.25	3.24 (n=20)	3.43 (n=71)
Nursing staff turnover (%)	32.90	42.47 (n=19)	43.51 (n=68)

CMS overall rating / 5

This home: 5.00
County peers: 2.75; n=20
State peers: 3.00

Nurse hours / resident / day

This home: 3.75
County peers: 3.67; n=20
State peers: 3.87; n=71

Weekend nurse hours / resident / day

This home: 3.25
County peers: 3.24; n=20
State peers: 3.43; n=71

Nursing staff turnover (%)

This home: 32.90
County peers: 42.47; n=19
State peers: 43.51; n=68

Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

Questions for your visit

Reported weekend staffing is 13.4% below the all-days average. How is weekend coverage maintained?
What has changed since your latest health inspection?
CMS reports 32.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
Which services are included, what costs extra, and can you provide a written care and payment plan?

Published record coverage

Hospital measures: 4
Fire safety citations: 11
Health citations: 9
Resident measures: 17
Ownership records: 50
Penalties: 0
SNF rehabilitation measures: 57
Inspection summaries: 3
Medicare performance records: 1

Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

Full CMS profile

Staffing & operations

1 source records · CMS source date 2026-10-01CMS source

Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

Reported Total Nurse Staffing Hours per Resident per Day: 3.75247
Reported RN Staffing Hours per Resident per Day: 0.71800
Reported LPN Staffing Hours per Resident per Day: 0.76078
Reported Nurse Aide Staffing Hours per Resident per Day: 2.27369
Total number of nurse staff hours per resident per day on the weekend: 3.24810
Registered Nurse hours per resident per day on the weekend: 0.38504
Reported Physical Therapist Staffing Hours per Resident Per Day: 0.06913
Total nursing staff turnover: 32.9
Registered Nurse turnover: 5.3
Number of administrators who have left the nursing home: 0
Chain Name: Not reported
Number of Facilities in Chain: Not reported
Chain Average Overall 5-star Rating: Not reported
Special Focus Status: Not reported
Provider Changed Ownership in Last 12 Months: N
With a Resident and Family Council: Resident
Automatic Sprinkler Systems in All Required Areas: Yes

All provider source fields

State: NH
Urban: Y
Chain ID: Not reported
Latitude: 43.0094
Location: 400 MAST ROAD,GOFFSTOWN,NH,03045
ZIP Code: 03045
City/Town: GOFFSTOWN
Longitude: -71.538
QM Rating: 5
Abuse Icon: N
Chain Name: Not reported
County/Parish: Hillsborough
Provider Name: HILLSBOROUGH COUNTY NURSING HOME
Provider Type: Medicare and Medicaid
Overall Rating: 5
Ownership Type: Government - County
Number of Fines: 0
Processing Date: 2026-10-01
Staffing Rating: 5
Provider Address: 400 MAST ROAD
Telephone Number: 6036275540
Geocoding Footnote: Not reported
QM Rating Footnote: Not reported
Legal Business Name: COUNTY OF HILLSBOROUGH
Long-Stay QM Rating: 4
High Performing Icon: N
Short-Stay QM Rating: 5
Special Focus Status: Not reported
Nursing Case-Mix Index: 1.13349
Chain Average QM Rating: Not reported
Overall Rating Footnote: Not reported
Health Inspection Rating: 3
Number of Certified Beds: 300
Provider SSA County Code: 050
Staffing Rating Footnote: Not reported
Number of Payment Denials: 0
Registered Nurse turnover: 5.3
Total Number of Penalties: 0
Reported Staffing Footnote: Not reported
Long-Stay QM Rating Footnote: Not reported
Nursing Case-Mix Index Ratio: 0.80375
Provider Resides in Hospital: N
Total nursing staff turnover: 32.9
Chain Average Staffing Rating: Not reported
Number of Facilities in Chain: Not reported
Short-Stay QM Rating Footnote: Not reported
CMS Certification Number (CCN): 305048
Administrator turnover footnote: Not reported
Total Amount of Fines in Dollars: 0.00
Health Inspection Rating Footnote: Not reported
Rating Cycle 1 Total Health Score: 24
Registered Nurse turnover footnote: Not reported
Total Weighted Health Survey Score: 20.000
With a Resident and Family Council: Resident
Average Number of Residents per Day: 240.3
Chain Average Overall 5-star Rating: Not reported
Rating Cycle 1 Health Revisit Score: 0
Rating Cycle 2/3 Total Health Score: 8
Continuing Care Retirement Community: N
Physical Therapist Staffing Footnote: Not reported
Rating Cycle 2/3 Health Revisit Score: 0
Total nursing staff turnover footnote: Not reported
Chain Average Health Inspection Rating: Not reported
Rating Cycle 1 Health Deficiency Score: 24
Rating Cycle 1 Standard Survey Footnote: Not reported
Rating Cycle 2 Standard Survey Footnote: Not reported
Rating Cycle 1 Number of Health Revisits: 1
Rating Cycle 2/3 Health Deficiency Score: 8
Rating Cycle 1 Standard Survey Health Date: 2026-05-07
Rating Cycle 2 Standard Health Survey Date: 2025-04-03
Rating Cycle 2/3 Number of Health Revisits: 1
Average Number of Residents per Day Footnote: Not reported
Provider Changed Ownership in Last 12 Months: N
Adjusted RN Staffing Hours per Resident per Day: 0.88630
Case-Mix RN Staffing Hours per Resident per Day: 0.55590
Reported RN Staffing Hours per Resident per Day: 0.71800
Adjusted LPN Staffing Hours per Resident per Day: 0.93912
Case-Mix LPN Staffing Hours per Resident per Day: 0.69272
Reported LPN Staffing Hours per Resident per Day: 0.76078
Automatic Sprinkler Systems in All Required Areas: Yes
Rating Cycle 1 Total Number of Health Deficiencies: 3
Most Recent Health Inspection More Than 2 Years Ago: N
Rating Cycle 2/3 Total Number of Health Deficiencies: 2
Rating Cycle 1 Number of Standard Health Deficiencies: 3
Rating Cycle 2 Number of Standard Health Deficiencies: 2
Reported Licensed Staffing Hours per Resident per Day: 1.47878
Number of Citations from Infection Control Inspections: Not reported
Rating Cycle 1 Number of Complaint Health Deficiencies: 0
Adjusted Nurse Aide Staffing Hours per Resident per Day: 2.80666
Case-Mix Nurse Aide Staffing Hours per Resident per Day: 1.88668
Number of administrators who have left the nursing home: 0
Reported Nurse Aide Staffing Hours per Resident per Day: 2.27369
Adjusted Total Nurse Staffing Hours per Resident per Day: 4.63207
Case-Mix Total Nurse Staffing Hours per Resident per Day: 3.13530
Rating Cycle 2/3 Number of Complaint Health Deficiencies: 0
Reported Total Nurse Staffing Hours per Resident per Day: 3.75247
Registered Nurse hours per resident per day on the weekend: 0.38504
Date First Approved to Provide Medicare and Medicaid Services: 1995-07-01
Reported Physical Therapist Staffing Hours per Resident Per Day: 0.06913
Adjusted Weekend Total Nurse Staffing Hours per Resident per Day: 4.00948
Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day: 2.75929
Total number of nurse staff hours per resident per day on the weekend: 3.24810

COMMUNITY EXPERIENCE

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Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026