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    Nursing home · Raleigh, NC

    Hillcrest Raleigh at Crabtree Valley

    3830 Blue Ridge Road, Raleigh, NC 27612

    CMS certification number: 345555 · Updated October 1, 2026

    Request care assistance9197814900Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    134

    Residents / day

    90.6

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Wake
    Certified beds
    134
    Average residents per day
    90.6
    First certified
    November 8, 2012

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    4 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Wake, North Carolina. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.16
    n=19
    State peers
    3.01

    Nurse hours / resident / day

    This home
    5.22
    County peers
    4.54
    n=19
    State peers
    3.87
    n=404

    Weekend nurse hours / resident / day

    This home
    4.75
    County peers
    3.89
    n=19
    State peers
    3.39
    n=404

    Nursing staff turnover (%)

    This home
    45.00
    County peers
    42.09
    n=18
    State peers
    48.69
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 8.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 45.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    14
    Health citations
    6
    Resident measures
    17
    Ownership records
    21
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    5.22049
    Reported RN Staffing Hours per Resident per Day
    0.81451
    Reported LPN Staffing Hours per Resident per Day
    1.13082
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.27516
    Total number of nurse staff hours per resident per day on the weekend
    4.75345
    Registered Nurse hours per resident per day on the weekend
    0.72994
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12017
    Total nursing staff turnover
    45.0
    Registered Nurse turnover
    51.6
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NC
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    35.8321
    Location
    3830 Blue Ridge Road,Raleigh,NC,27612
    ZIP Code
    27612
    City/Town
    Raleigh
    Longitude
    -78.682
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Wake
    Provider Name
    Hillcrest Raleigh at Crabtree Valley
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    3830 Blue Ridge Road
    Telephone Number
    9197814900
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HILLCREST RALEIGH AT CRABTREE, LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.60759
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    134
    Provider SSA County Code
    910
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    51.6
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.13993
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    45.0
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    345555
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    4
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    8.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    90.6
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    20
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    4
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    20
    Rating Cycle 1 Standard Survey Health Date
    2026-05-14
    Rating Cycle 2 Standard Health Survey Date
    2025-03-20
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.70892
    Case-Mix RN Staffing Hours per Resident per Day
    0.78842
    Reported RN Staffing Hours per Resident per Day
    0.81451
    Adjusted LPN Staffing Hours per Resident per Day
    0.98422
    Case-Mix LPN Staffing Hours per Resident per Day
    0.98246
    Reported LPN Staffing Hours per Resident per Day
    1.13082
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    2
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    1
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    1.94533
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.85057
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.67582
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.27516
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.54372
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.44670
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    5.22049
    Registered Nurse hours per resident per day on the weekend
    0.72994
    Date First Approved to Provide Medicare and Medicaid Services
    2012-11-08
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.12017
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.13723
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.91342
    Total number of nurse staff hours per resident per day on the weekend
    4.75345

    COMMUNITY EXPERIENCE

    Reviews of Hillcrest Raleigh at Crabtree Valley

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026