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    Nursing home · Omaha, NE

    Hillcrest Millard LLC

    13225 Westwood Lane, Omaha, NE 68144

    CMS certification number: 285302 · Updated October 1, 2026

    Request care assistance5313653000Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    76

    Residents / day

    63.9

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Douglas
    Certified beds
    76
    Average residents per day
    63.9
    First certified
    February 23, 2018

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Douglas, Nebraska. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.70
    n=23
    State peers
    2.92

    Nurse hours / resident / day

    This home
    4.47
    County peers
    4.53
    n=23
    State peers
    4.12
    n=170

    Weekend nurse hours / resident / day

    This home
    4.16
    County peers
    4.02
    n=23
    State peers
    3.56
    n=170

    Nursing staff turnover (%)

    This home
    Not reported
    County peers
    45.76
    n=22
    State peers
    48.53
    n=161

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 6.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • How do you retain nursing staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    28
    Resident measures
    17
    Ownership records
    10
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.46696
    Reported RN Staffing Hours per Resident per Day
    0.66589
    Reported LPN Staffing Hours per Resident per Day
    0.95733
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.84374
    Total number of nurse staff hours per resident per day on the weekend
    4.15668
    Registered Nurse hours per resident per day on the weekend
    0.44975
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.15544
    Total nursing staff turnover
    Not reported
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    1
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NE
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    41.2276
    Location
    13225 Westwood Lane,Omaha,NE,68144
    ZIP Code
    68144
    City/Town
    Omaha
    Longitude
    -96.122
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Douglas
    Provider Name
    Hillcrest Millard LLC
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    13225 Westwood Lane
    Telephone Number
    5313653000
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HILLCREST MILLARD, LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.38950
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    76
    Provider SSA County Code
    270
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.98528
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    Not reported
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    285302
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    60
    Registered Nurse turnover footnote
    26
    Total Weighted Health Survey Score
    62.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    63.9
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    68
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    26
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    68
    Rating Cycle 1 Standard Survey Health Date
    2026-02-24
    Rating Cycle 2 Standard Health Survey Date
    2024-09-12
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.67054
    Case-Mix RN Staffing Hours per Resident per Day
    0.68146
    Reported RN Staffing Hours per Resident per Day
    0.66589
    Adjusted LPN Staffing Hours per Resident per Day
    0.96400
    Case-Mix LPN Staffing Hours per Resident per Day
    0.84918
    Reported LPN Staffing Hours per Resident per Day
    0.95733
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    8
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    13
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.62322
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.86357
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.31281
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.84374
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.49811
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.84344
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    10
    Reported Total Nurse Staffing Hours per Resident per Day
    4.46696
    Registered Nurse hours per resident per day on the weekend
    0.44975
    Date First Approved to Provide Medicare and Medicaid Services
    2018-02-23
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.15544
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.18566
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.38251
    Total number of nurse staff hours per resident per day on the weekend
    4.15668

    COMMUNITY EXPERIENCE

    Reviews of Hillcrest Millard LLC

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026