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    Nursing home · LONGVIEW, TX

    Highland Pines Nursing Home

    1100 N 4th Street, LONGVIEW, TX 75601

    CMS certification number: 675133 · Updated October 1, 2026

    CMS overall rating

    2 / 5

    Certified beds

    171

    Residents / day

    98.9

    Ownership

    Government - Hospital district

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Government - Hospital district
    County
    Gregg
    Certified beds
    171
    Average residents per day
    98.9
    First certified
    May 1, 1993

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    3 / 5
    Staffing
    1 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Gregg, Texas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    2.09
    n=11
    State peers
    2.76

    Nurse hours / resident / day

    This home
    3.63
    County peers
    3.60
    n=11
    State peers
    3.42
    n=1151

    Weekend nurse hours / resident / day

    This home
    3.02
    County peers
    3.18
    n=11
    State peers
    2.99
    n=1151

    Nursing staff turnover (%)

    This home
    37.60
    County peers
    50.99
    n=11
    State peers
    50.81
    n=1095

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 16.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 37.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    48
    Resident measures
    17
    Ownership records
    20
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.63062
    Reported RN Staffing Hours per Resident per Day
    0.43985
    Reported LPN Staffing Hours per Resident per Day
    1.14925
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.04151
    Total number of nurse staff hours per resident per day on the weekend
    3.02038
    Registered Nurse hours per resident per day on the weekend
    0.35611
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05242
    Total nursing staff turnover
    37.6
    Registered Nurse turnover
    28.6
    Number of administrators who have left the nursing home
    2
    Chain Name
    OPCO SKILLED MANAGEMENT
    Number of Facilities in Chain
    68
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    TX
    Urban
    Y
    Chain ID
    773
    Latitude
    32.5088
    Location
    1100 N 4th Street,LONGVIEW,TX,75601
    ZIP Code
    75601
    City/Town
    LONGVIEW
    Longitude
    -94.731
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    OPCO SKILLED MANAGEMENT
    County/Parish
    Gregg
    Provider Name
    Highland Pines Nursing Home
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    Government - Hospital district
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    1
    Provider Address
    1100 N 4th Street
    Telephone Number
    9037537661
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    FRIO HOSPITAL DISTRICT
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.69054
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    171
    Provider SSA County Code
    570
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    28.6
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.19875
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    37.6
    Chain Average Staffing Rating
    1.7
    Number of Facilities in Chain
    68
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    675133
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    17629.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    32
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    71.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    98.9
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    191
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.3
    Rating Cycle 1 Health Deficiency Score
    32
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    191
    Rating Cycle 1 Standard Survey Health Date
    2026-01-14
    Rating Cycle 2 Standard Health Survey Date
    2024-10-17
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.36405
    Case-Mix RN Staffing Hours per Resident per Day
    0.82910
    Reported RN Staffing Hours per Resident per Day
    0.43985
    Adjusted LPN Staffing Hours per Resident per Day
    0.95119
    Case-Mix LPN Staffing Hours per Resident per Day
    1.03315
    Reported LPN Staffing Hours per Resident per Day
    1.14925
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    8
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    24
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    19
    Reported Licensed Staffing Hours per Resident per Day
    1.58910
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.68967
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.81389
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.04151
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.00491
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.67614
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.63062
    Registered Nurse hours per resident per day on the weekend
    0.35611
    Date First Approved to Provide Medicare and Medicaid Services
    1993-05-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05242
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.49984
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.11534
    Total number of nurse staff hours per resident per day on the weekend
    3.02038

    COMMUNITY EXPERIENCE

    Reviews of Highland Pines Nursing Home

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026