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    Nursing home · COLUMBUS, OH

    HIGHBANKS CARE CENTER

    111 LAZELLE ROAD EAST, COLUMBUS, OH 43235

    CMS certification number: 366303 · Updated October 1, 2026

    Request care assistance6148882021Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    56

    Residents / day

    51.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Franklin
    Certified beds
    56
    Average residents per day
    51.7
    First certified
    November 8, 2004

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    4 / 5
    Staffing
    2 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Franklin, Ohio. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.93
    n=55
    State peers
    3.24

    Nurse hours / resident / day

    This home
    3.23
    County peers
    3.97
    n=56
    State peers
    3.71
    n=913

    Weekend nurse hours / resident / day

    This home
    2.94
    County peers
    3.59
    n=56
    State peers
    3.29
    n=913

    Nursing staff turnover (%)

    This home
    62.50
    County peers
    47.28
    n=53
    State peers
    49.02
    n=892

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 62.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    10
    Health citations
    16
    Resident measures
    17
    Ownership records
    12
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.23471
    Reported RN Staffing Hours per Resident per Day
    0.79828
    Reported LPN Staffing Hours per Resident per Day
    0.34140
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.09504
    Total number of nurse staff hours per resident per day on the weekend
    2.94076
    Registered Nurse hours per resident per day on the weekend
    0.69057
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01740
    Total nursing staff turnover
    62.5
    Registered Nurse turnover
    68.8
    Number of administrators who have left the nursing home
    0
    Chain Name
    FOUNDATIONS HEALTH SOLUTIONS
    Number of Facilities in Chain
    64
    Chain Average Overall 5-star Rating
    4.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    OH
    Urban
    Y
    Chain ID
    225
    Latitude
    40.136
    Location
    111 LAZELLE ROAD EAST,COLUMBUS,OH,43235
    ZIP Code
    43235
    City/Town
    COLUMBUS
    Longitude
    -83.012
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    FOUNDATIONS HEALTH SOLUTIONS
    County/Parish
    Franklin
    Provider Name
    HIGHBANKS CARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    111 LAZELLE ROAD EAST
    Telephone Number
    6148882021
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HIGHBANKS CARE CENTER, LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.38038
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    56
    Provider SSA County Code
    250
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    68.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.97882
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    62.5
    Chain Average Staffing Rating
    2.2
    Number of Facilities in Chain
    64
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    366303
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    28
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    28.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    51.7
    Chain Average Overall 5-star Rating
    4.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    28
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.0
    Rating Cycle 1 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Health Date
    2026-02-19
    Rating Cycle 2 Standard Health Survey Date
    2024-08-28
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.80915
    Case-Mix RN Staffing Hours per Resident per Day
    0.67699
    Reported RN Staffing Hours per Resident per Day
    0.79828
    Adjusted LPN Staffing Hours per Resident per Day
    0.34605
    Case-Mix LPN Staffing Hours per Resident per Day
    0.84360
    Reported LPN Staffing Hours per Resident per Day
    0.34140
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    5
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.13967
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.12358
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.29763
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.09504
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.27878
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.81822
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.23471
    Registered Nurse hours per resident per day on the weekend
    0.69057
    Date First Approved to Provide Medicare and Medicaid Services
    2004-11-08
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01740
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.98083
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.36031
    Total number of nurse staff hours per resident per day on the weekend
    2.94076

    COMMUNITY EXPERIENCE

    Reviews of HIGHBANKS CARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026