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    Nursing home · SULPHUR, LA

    HIGH HOPE CARE CENTER

    475 HIGH HOPE ROAD, SULPHUR, LA 70663

    CMS certification number: 195601 · Updated October 1, 2026

    Request care assistance3375278140Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    101

    Residents / day

    93

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Calcasieu
    Certified beds
    101
    Average residents per day
    93
    First certified
    November 14, 2003

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    2 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Calcasieu, Louisiana. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.78
    n=9
    State peers
    2.58

    Nurse hours / resident / day

    This home
    3.17
    County peers
    3.90
    n=9
    State peers
    3.82
    n=248

    Weekend nurse hours / resident / day

    This home
    2.78
    County peers
    3.28
    n=9
    State peers
    3.24
    n=248

    Nursing staff turnover (%)

    This home
    52.90
    County peers
    51.48
    n=9
    State peers
    47.03
    n=231

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 12.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 52.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    3
    Health citations
    11
    Resident measures
    17
    Ownership records
    14
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.16885
    Reported RN Staffing Hours per Resident per Day
    0.15137
    Reported LPN Staffing Hours per Resident per Day
    1.35703
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.66045
    Total number of nurse staff hours per resident per day on the weekend
    2.77797
    Registered Nurse hours per resident per day on the weekend
    0.09930
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01811
    Total nursing staff turnover
    52.9
    Registered Nurse turnover
    50.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    CHARLESTON HEALTHCARE GROUP
    Number of Facilities in Chain
    4
    Chain Average Overall 5-star Rating
    2.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    LA
    Urban
    Y
    Chain ID
    137
    Latitude
    30.3152
    Location
    475 HIGH HOPE ROAD,SULPHUR,LA,70663
    ZIP Code
    70663
    City/Town
    SULPHUR
    Longitude
    -93.336
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    CHARLESTON HEALTHCARE GROUP
    County/Parish
    Calcasieu
    Provider Name
    HIGH HOPE CARE CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    475 HIGH HOPE ROAD
    Telephone Number
    3375278140
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HIGH HOPE REHABILITATION AND NURSING CENTER LLC
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.27456
    Chain Average QM Rating
    2.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    101
    Provider SSA County Code
    090
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    50.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.90378
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    52.9
    Chain Average Staffing Rating
    1.3
    Number of Facilities in Chain
    4
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    195601
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    20
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    19.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    93.0
    Chain Average Overall 5-star Rating
    2.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    16
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    20
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    16
    Rating Cycle 1 Standard Survey Health Date
    2026-03-18
    Rating Cycle 2 Standard Health Survey Date
    2025-02-19
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.16618
    Case-Mix RN Staffing Hours per Resident per Day
    0.62509
    Reported RN Staffing Hours per Resident per Day
    0.15137
    Adjusted LPN Staffing Hours per Resident per Day
    1.48972
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77893
    Reported LPN Staffing Hours per Resident per Day
    1.35703
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    5
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    5
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.50840
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.82281
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.12149
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.66045
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.47871
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.52551
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.16885
    Registered Nurse hours per resident per day on the weekend
    0.09930
    Date First Approved to Provide Medicare and Medicaid Services
    2003-11-14
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01811
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.04961
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.10270
    Total number of nurse staff hours per resident per day on the weekend
    2.77797

    COMMUNITY EXPERIENCE

    Reviews of HIGH HOPE CARE CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026