Back to listings
    Nursing home · LITTLE ROCK, AR

    Hickory Heights Health And Rehab, Llc

    #3 CHENAL HEIGHTS DRIVE, LITTLE ROCK, AR 72223

    CMS certification number: 045455 · Updated October 1, 2026

    CMS overall rating

    3 / 5

    Certified beds

    110

    Residents / day

    101.6

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Pulaski
    Certified beds
    110
    Average residents per day
    101.6
    First certified
    December 20, 2013

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    3 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Pulaski, Arkansas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    2.82
    n=22
    State peers
    3.48

    Nurse hours / resident / day

    This home
    4.52
    County peers
    4.12
    n=22
    State peers
    4.08
    n=218

    Weekend nurse hours / resident / day

    This home
    3.83
    County peers
    3.54
    n=22
    State peers
    3.45
    n=218

    Nursing staff turnover (%)

    This home
    60.00
    County peers
    61.71
    n=21
    State peers
    48.95
    n=205

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 15.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 60.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    20
    Health citations
    22
    Resident measures
    17
    Ownership records
    8
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.52244
    Reported RN Staffing Hours per Resident per Day
    0.33656
    Reported LPN Staffing Hours per Resident per Day
    1.06447
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.12142
    Total number of nurse staff hours per resident per day on the weekend
    3.82937
    Registered Nurse hours per resident per day on the weekend
    0.31103
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00545
    Total nursing staff turnover
    60.0
    Registered Nurse turnover
    53.8
    Number of administrators who have left the nursing home
    0
    Chain Name
    CENTRAL ARKANSAS NURSING CENTERS
    Number of Facilities in Chain
    38
    Chain Average Overall 5-star Rating
    3.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    AR
    Urban
    Y
    Chain ID
    129
    Latitude
    34.777
    Location
    #3 CHENAL HEIGHTS DRIVE,LITTLE ROCK,AR,72223
    ZIP Code
    72223
    City/Town
    LITTLE ROCK
    Longitude
    -92.452
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    CENTRAL ARKANSAS NURSING CENTERS
    County/Parish
    Pulaski
    Provider Name
    Hickory Heights Health And Rehab, Llc
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    #3 CHENAL HEIGHTS DRIVE
    Telephone Number
    5018302273
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HICKORY HEIGHTS HEALTH AND REHAB LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.32175
    Chain Average QM Rating
    4.3
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    110
    Provider SSA County Code
    590
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    53.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.93725
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    60.0
    Chain Average Staffing Rating
    3.4
    Number of Facilities in Chain
    38
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    045455
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    16
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    33.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    101.6
    Chain Average Overall 5-star Rating
    3.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    84
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.1
    Rating Cycle 1 Health Deficiency Score
    16
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    84
    Rating Cycle 1 Standard Survey Health Date
    2025-08-07
    Rating Cycle 2 Standard Health Survey Date
    2024-05-03
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.35628
    Case-Mix RN Staffing Hours per Resident per Day
    0.64824
    Reported RN Staffing Hours per Resident per Day
    0.33656
    Adjusted LPN Staffing Hours per Resident per Day
    1.12683
    Case-Mix LPN Staffing Hours per Resident per Day
    0.80778
    Reported LPN Staffing Hours per Resident per Day
    1.06447
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    1
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    1
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    1.40103
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.30428
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.20005
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.12142
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.78738
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.65606
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    4.52244
    Registered Nurse hours per resident per day on the weekend
    0.31103
    Date First Approved to Provide Medicare and Medicaid Services
    2013-12-20
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00545
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.05371
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.21760
    Total number of nurse staff hours per resident per day on the weekend
    3.82937

    COMMUNITY EXPERIENCE

    Reviews of Hickory Heights Health And Rehab, Llc

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026