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    Nursing home · WEST CHESTER, OH

    HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER

    7235 HERITAGESPRING DRIVE, WEST CHESTER, OH 45069

    CMS certification number: 366301 · Updated October 1, 2026

    Request care assistance5137595777Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    144

    Residents / day

    121.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Butler
    Certified beds
    144
    Average residents per day
    121.3
    First certified
    October 7, 2004

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Butler, Ohio. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    3.67
    n=24
    State peers
    3.24

    Nurse hours / resident / day

    This home
    4.20
    County peers
    3.83
    n=24
    State peers
    3.71
    n=913

    Weekend nurse hours / resident / day

    This home
    3.62
    County peers
    3.40
    n=24
    State peers
    3.29
    n=913

    Nursing staff turnover (%)

    This home
    64.40
    County peers
    49.15
    n=24
    State peers
    49.02
    n=892

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 13.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 64.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    7
    Health citations
    13
    Resident measures
    17
    Ownership records
    9
    Penalties
    3
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.20049
    Reported RN Staffing Hours per Resident per Day
    0.73142
    Reported LPN Staffing Hours per Resident per Day
    1.02197
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44710
    Total number of nurse staff hours per resident per day on the weekend
    3.62171
    Registered Nurse hours per resident per day on the weekend
    0.34300
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08766
    Total nursing staff turnover
    64.4
    Registered Nurse turnover
    50.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    CARESPRING
    Number of Facilities in Chain
    16
    Chain Average Overall 5-star Rating
    4.3
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    OH
    Urban
    Y
    Chain ID
    111
    Latitude
    39.368
    Location
    7235 HERITAGESPRING DRIVE,WEST CHESTER,OH,45069
    ZIP Code
    45069
    City/Town
    WEST CHESTER
    Longitude
    -84.353
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    CARESPRING
    County/Parish
    Butler
    Provider Name
    HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Corporation
    Number of Fines
    3
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    7235 HERITAGESPRING DRIVE
    Telephone Number
    5137595777
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HERITAGESPRING HEALTH CARE CENTER
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.60233
    Chain Average QM Rating
    4.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    144
    Provider SSA County Code
    080
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    50.0
    Total Number of Penalties
    3
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.13620
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    64.4
    Chain Average Staffing Rating
    2.8
    Number of Facilities in Chain
    16
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    366301
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    53646.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    44
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    60.750
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    121.3
    Chain Average Overall 5-star Rating
    4.3
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    111
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.7
    Rating Cycle 1 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    111
    Rating Cycle 1 Standard Survey Health Date
    2025-11-19
    Rating Cycle 2 Standard Health Survey Date
    2023-04-27
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.63869
    Case-Mix RN Staffing Hours per Resident per Day
    0.78584
    Reported RN Staffing Hours per Resident per Day
    0.73142
    Adjusted LPN Staffing Hours per Resident per Day
    0.89241
    Case-Mix LPN Staffing Hours per Resident per Day
    0.97925
    Reported LPN Staffing Hours per Resident per Day
    1.02197
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    2
    Rating Cycle 2 Number of Standard Health Deficiencies
    2
    Reported Licensed Staffing Hours per Resident per Day
    1.75339
    Number of Citations from Infection Control Inspections
    0
    Rating Cycle 1 Number of Complaint Health Deficiencies
    3
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.13686
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.66707
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44710
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.66795
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.43215
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    8
    Reported Total Nurse Staffing Hours per Resident per Day
    4.20049
    Registered Nurse hours per resident per day on the weekend
    0.34300
    Date First Approved to Provide Medicare and Medicaid Services
    2004-10-07
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08766
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.16255
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.90061
    Total number of nurse staff hours per resident per day on the weekend
    3.62171

    COMMUNITY EXPERIENCE

    Reviews of HERITAGESPRING HEALTHCARE CENTER OF WEST CHESTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026