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    Nursing home · Conway, AR

    Heritage Living Center

    1175 Morningside Drive, Conway, AR 72034

    CMS certification number: 045308 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance5013277642Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    140

    Residents / day

    128.6

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Faulkner
    Certified beds
    140
    Average residents per day
    128.6
    First certified
    April 3, 1996

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Faulkner, Arkansas. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    3.40
    n=5
    State peers
    3.49

    Nurse hours / resident / day

    This home
    3.79
    County peers
    4.06
    n=5
    State peers
    4.08
    n=218

    Weekend nurse hours / resident / day

    This home
    3.26
    County peers
    3.44
    n=5
    State peers
    3.45
    n=218

    Nursing staff turnover (%)

    This home
    40.20
    County peers
    52.14
    n=5
    State peers
    49.05
    n=205

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.1% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 40.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    2
    Health citations
    15
    Resident measures
    17
    Ownership records
    27
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.78880
    Reported RN Staffing Hours per Resident per Day
    0.40929
    Reported LPN Staffing Hours per Resident per Day
    0.93380
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44571
    Total number of nurse staff hours per resident per day on the weekend
    3.25574
    Registered Nurse hours per resident per day on the weekend
    0.22480
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04785
    Total nursing staff turnover
    40.2
    Registered Nurse turnover
    36.4
    Number of administrators who have left the nursing home
    1
    Chain Name
    ANTHONY & BRYAN ADAMS
    Number of Facilities in Chain
    38
    Chain Average Overall 5-star Rating
    3.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    AR
    Urban
    Y
    Chain ID
    36
    Latitude
    35.0925
    Location
    1175 Morningside Drive,Conway,AR,72034
    ZIP Code
    72034
    City/Town
    Conway
    Longitude
    -92.466
    QM Rating
    5
    Abuse Icon
    Y
    Chain Name
    ANTHONY & BRYAN ADAMS
    County/Parish
    Faulkner
    Provider Name
    Heritage Living Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    1175 Morningside Drive
    Telephone Number
    5013277642
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HLNC, INC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.35040
    Chain Average QM Rating
    4.6
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    140
    Provider SSA County Code
    220
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    36.4
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.95756
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    40.2
    Chain Average Staffing Rating
    3.2
    Number of Facilities in Chain
    38
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    045308
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    13065.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    76
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    67.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    128.6
    Chain Average Overall 5-star Rating
    3.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    40
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.4
    Rating Cycle 1 Health Deficiency Score
    76
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Health Date
    2025-11-26
    Rating Cycle 2 Standard Health Survey Date
    2024-06-05
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.42407
    Case-Mix RN Staffing Hours per Resident per Day
    0.66228
    Reported RN Staffing Hours per Resident per Day
    0.40929
    Adjusted LPN Staffing Hours per Resident per Day
    0.96754
    Case-Mix LPN Staffing Hours per Resident per Day
    0.82528
    Reported LPN Staffing Hours per Resident per Day
    0.93380
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.34309
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    2
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.53407
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.24773
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.44571
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.92567
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.73530
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    1
    Reported Total Nurse Staffing Hours per Resident per Day
    3.78880
    Registered Nurse hours per resident per day on the weekend
    0.22480
    Date First Approved to Provide Medicare and Medicaid Services
    1996-04-03
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04785
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.37336
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.28733
    Total number of nurse staff hours per resident per day on the weekend
    3.25574

    COMMUNITY EXPERIENCE

    Reviews of Heritage Living Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026