At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
39
Residents / day
25.9
Ownership
Non profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Non profit - Corporation
- County
- Luce
- Certified beds
- 39
- Average residents per day
- 25.9
- First certified
- November 6, 2015
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 2 / 5
- Staffing
- 4 / 5
- Quality measures
- 1 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Luce, Michigan. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | Not reported (n=0) | 3.17 |
| Nurse hours / resident / day | 4.93 | Not reported (n=0) | 4.03 (n=417) |
| Weekend nurse hours / resident / day | 3.99 | Not reported (n=0) | 3.50 (n=417) |
| Nursing staff turnover (%) | 34.50 | Not reported (n=0) | 44.58 (n=394) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- Not reported
- n=0
- State peers
- 3.17
Nurse hours / resident / day
- This home
- 4.93
- County peers
- Not reported
- n=0
- State peers
- 4.03
- n=417
Weekend nurse hours / resident / day
- This home
- 3.99
- County peers
- Not reported
- n=0
- State peers
- 3.50
- n=417
Nursing staff turnover (%)
- This home
- 34.50
- County peers
- Not reported
- n=0
- State peers
- 44.58
- n=394
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 19.1% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 34.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 43
- Health citations
- 35
- Resident measures
- 17
- Ownership records
- 20
- Penalties
- 4
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.92924
- Reported RN Staffing Hours per Resident per Day
- 0.41345
- Reported LPN Staffing Hours per Resident per Day
- 1.11933
- Reported Nurse Aide Staffing Hours per Resident per Day
- 3.39646
- Total number of nurse staff hours per resident per day on the weekend
- 3.98712
- Registered Nurse hours per resident per day on the weekend
- 0.32122
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00000
- Total nursing staff turnover
- 34.5
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- Not reported
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MI
- Urban
- N
- Chain ID
- Not reported
- Latitude
- 46.3528
- Location
- 502 West Harrie Street,Newberry,MI,49868
- ZIP Code
- 49868
- City/Town
- Newberry
- Longitude
- -85.516
- QM Rating
- 1
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Luce
- Provider Name
- Helen Newberry Joy HLTCU Golden Leaves Living Cent
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- Non profit - Corporation
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 502 West Harrie Street
- Telephone Number
- 9062939215
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- HELEN NEWBERRY JOY HOSPITAL & HEALTHCARE CENTER
- Long-Stay QM Rating
- 1
- High Performing Icon
- N
- Short-Stay QM Rating
- Not reported
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.15799
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 39
- Provider SSA County Code
- 470
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 3
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 4
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.82113
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 34.5
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- 2
- CMS Certification Number (CCN)
- 235705
- Administrator turnover footnote
- 26
- Total Amount of Fines in Dollars
- 16150.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 68
- Registered Nurse turnover footnote
- 27
- Total Weighted Health Survey Score
- 96.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 25.9
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 180
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 68
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 180
- Rating Cycle 1 Standard Survey Health Date
- 2025-08-28
- Rating Cycle 2 Standard Health Survey Date
- 2024-06-26
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.49956
- Case-Mix RN Staffing Hours per Resident per Day
- 0.56792
- Reported RN Staffing Hours per Resident per Day
- 0.41345
- Adjusted LPN Staffing Hours per Resident per Day
- 1.35247
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.70770
- Reported LPN Staffing Hours per Resident per Day
- 1.11933
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 9
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 19
- Rating Cycle 1 Number of Standard Health Deficiencies
- 8
- Rating Cycle 2 Number of Standard Health Deficiencies
- 8
- Reported Licensed Staffing Hours per Resident per Day
- 1.53278
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 4.10388
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 1.92747
- Number of administrators who have left the nursing home
- Not reported
- Reported Nurse Aide Staffing Hours per Resident per Day
- 3.39646
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 5.95592
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.20309
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 12
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.92924
- Registered Nurse hours per resident per day on the weekend
- 0.32122
- Date First Approved to Provide Medicare and Medicaid Services
- 2015-11-06
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.00000
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.81757
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.81895
- Total number of nurse staff hours per resident per day on the weekend
- 3.98712
COMMUNITY EXPERIENCE
Reviews of Helen Newberry Joy HLTCU Golden Leaves Living Cent
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026