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    Nursing home · Newberry, MI

    Helen Newberry Joy HLTCU Golden Leaves Living Cent

    502 West Harrie Street, Newberry, MI 49868

    CMS certification number: 235705 · Updated October 1, 2026

    CMS overall rating

    1 / 5

    Certified beds

    39

    Residents / day

    25.9

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Luce
    Certified beds
    39
    Average residents per day
    25.9
    First certified
    November 6, 2015

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    1 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Luce, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    Not reported
    n=0
    State peers
    3.17

    Nurse hours / resident / day

    This home
    4.93
    County peers
    Not reported
    n=0
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    3.99
    County peers
    Not reported
    n=0
    State peers
    3.50
    n=417

    Nursing staff turnover (%)

    This home
    34.50
    County peers
    Not reported
    n=0
    State peers
    44.58
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 19.1% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 34.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    43
    Health citations
    35
    Resident measures
    17
    Ownership records
    20
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.92924
    Reported RN Staffing Hours per Resident per Day
    0.41345
    Reported LPN Staffing Hours per Resident per Day
    1.11933
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.39646
    Total number of nurse staff hours per resident per day on the weekend
    3.98712
    Registered Nurse hours per resident per day on the weekend
    0.32122
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Total nursing staff turnover
    34.5
    Registered Nurse turnover
    Not reported
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    N
    Chain ID
    Not reported
    Latitude
    46.3528
    Location
    502 West Harrie Street,Newberry,MI,49868
    ZIP Code
    49868
    City/Town
    Newberry
    Longitude
    -85.516
    QM Rating
    1
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Luce
    Provider Name
    Helen Newberry Joy HLTCU Golden Leaves Living Cent
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    Non profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    502 West Harrie Street
    Telephone Number
    9062939215
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HELEN NEWBERRY JOY HOSPITAL & HEALTHCARE CENTER
    Long-Stay QM Rating
    1
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.15799
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    39
    Provider SSA County Code
    470
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    3
    Registered Nurse turnover
    Not reported
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.82113
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    34.5
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    2
    CMS Certification Number (CCN)
    235705
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    16150.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    68
    Registered Nurse turnover footnote
    27
    Total Weighted Health Survey Score
    96.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    25.9
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    180
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    68
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    180
    Rating Cycle 1 Standard Survey Health Date
    2025-08-28
    Rating Cycle 2 Standard Health Survey Date
    2024-06-26
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.49956
    Case-Mix RN Staffing Hours per Resident per Day
    0.56792
    Reported RN Staffing Hours per Resident per Day
    0.41345
    Adjusted LPN Staffing Hours per Resident per Day
    1.35247
    Case-Mix LPN Staffing Hours per Resident per Day
    0.70770
    Reported LPN Staffing Hours per Resident per Day
    1.11933
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    19
    Rating Cycle 1 Number of Standard Health Deficiencies
    8
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.53278
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    4.10388
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.92747
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.39646
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.95592
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.20309
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    12
    Reported Total Nurse Staffing Hours per Resident per Day
    4.92924
    Registered Nurse hours per resident per day on the weekend
    0.32122
    Date First Approved to Provide Medicare and Medicaid Services
    2015-11-06
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00000
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.81757
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.81895
    Total number of nurse staff hours per resident per day on the weekend
    3.98712

    COMMUNITY EXPERIENCE

    Reviews of Helen Newberry Joy HLTCU Golden Leaves Living Cent

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026