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    Nursing home · West Haverstraw, NY

    Helen Hayes Hospital T C U

    51 N Route 9W, West Haverstraw, NY 10993

    CMS certification number: 335873 · Updated October 1, 2026

    Request care assistance8457864000Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    24

    Residents / day

    20.4

    Ownership

    Government - State

    Facility information

    Certification
    Medicare
    Ownership
    Government - State
    County
    Rockland
    Certified beds
    24
    Average residents per day
    20.4
    First certified
    August 10, 2016

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Rockland, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.11
    n=9
    State peers
    3.05

    Nurse hours / resident / day

    This home
    7.38
    County peers
    4.08
    n=8
    State peers
    3.68
    n=585

    Weekend nurse hours / resident / day

    This home
    6.07
    County peers
    3.55
    n=8
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    25.70
    County peers
    31.54
    n=8
    State peers
    40.28
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.7% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 25.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    2
    Health citations
    2
    Resident measures
    17
    Ownership records
    50
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    7.38387
    Reported RN Staffing Hours per Resident per Day
    3.38562
    Reported LPN Staffing Hours per Resident per Day
    0.15013
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.84812
    Total number of nurse staff hours per resident per day on the weekend
    6.07325
    Registered Nurse hours per resident per day on the weekend
    2.68623
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.62567
    Total nursing staff turnover
    25.7
    Registered Nurse turnover
    25.0
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    STATE OF NEW YORK COMPTROLLER'S OFFICE
    Number of Facilities in Chain
    7
    Chain Average Overall 5-star Rating
    4.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    Y
    Chain ID
    489
    Latitude
    41.2054
    Location
    51 N Route 9W,West Haverstraw,NY,10993
    ZIP Code
    10993
    City/Town
    West Haverstraw
    Longitude
    -73.983
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    STATE OF NEW YORK COMPTROLLER'S OFFICE
    County/Parish
    Rockland
    Provider Name
    Helen Hayes Hospital T C U
    Provider Type
    Medicare
    Overall Rating
    5
    Ownership Type
    Government - State
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    51 N Route 9W
    Telephone Number
    8457864000
    Geocoding Footnote
    22
    QM Rating Footnote
    Not reported
    Legal Business Name
    STATE OF NEW YORK COMPTROLLERS OFFICE
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.28518
    Chain Average QM Rating
    4.1
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    24
    Provider SSA County Code
    620
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    25.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    2
    Nursing Case-Mix Index Ratio
    0.91131
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    25.7
    Chain Average Staffing Rating
    4.3
    Number of Facilities in Chain
    7
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335873
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    0
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    0.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    20.4
    Chain Average Overall 5-star Rating
    4.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    0
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    4.1
    Rating Cycle 1 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    0
    Rating Cycle 1 Standard Survey Health Date
    2025-03-20
    Rating Cycle 2 Standard Health Survey Date
    2022-02-24
    Rating Cycle 2/3 Number of Health Revisits
    0
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    3.68595
    Case-Mix RN Staffing Hours per Resident per Day
    0.63030
    Reported RN Staffing Hours per Resident per Day
    3.38562
    Adjusted LPN Staffing Hours per Resident per Day
    0.16345
    Case-Mix LPN Staffing Hours per Resident per Day
    0.78542
    Reported LPN Staffing Hours per Resident per Day
    0.15013
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    0
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    0
    Rating Cycle 1 Number of Standard Health Deficiencies
    0
    Rating Cycle 2 Number of Standard Health Deficiencies
    0
    Reported Licensed Staffing Hours per Resident per Day
    3.53575
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    4.18948
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.13917
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    3.84812
    Adjusted Total Nurse Staffing Hours per Resident per Day
    8.03888
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.55489
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    7.38387
    Registered Nurse hours per resident per day on the weekend
    2.68623
    Date First Approved to Provide Medicare and Medicaid Services
    2016-08-10
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.62567
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    6.61200
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.12856
    Total number of nurse staff hours per resident per day on the weekend
    6.07325

    COMMUNITY EXPERIENCE

    Reviews of Helen Hayes Hospital T C U

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026