At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
84
Residents / day
78.1
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Lucas
- Certified beds
- 84
- Average residents per day
- 78.1
- First certified
- June 15, 1989
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 1 / 5
- Staffing
- 1 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Lucas, Ohio. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 2.97 (n=32) | 3.25 |
| Nurse hours / resident / day | 3.02 | 3.71 (n=33) | 3.71 (n=913) |
| Weekend nurse hours / resident / day | 2.75 | 3.25 (n=33) | 3.29 (n=913) |
| Nursing staff turnover (%) | 67.70 | 50.59 (n=33) | 49.02 (n=892) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 2.97
- n=32
- State peers
- 3.25
Nurse hours / resident / day
- This home
- 3.02
- County peers
- 3.71
- n=33
- State peers
- 3.71
- n=913
Weekend nurse hours / resident / day
- This home
- 2.75
- County peers
- 3.25
- n=33
- State peers
- 3.29
- n=913
Nursing staff turnover (%)
- This home
- 67.70
- County peers
- 50.59
- n=33
- State peers
- 49.02
- n=892
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 9.0% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 67.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 8
- Health citations
- 61
- Resident measures
- 17
- Ownership records
- 18
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.02457
- Reported RN Staffing Hours per Resident per Day
- 0.32616
- Reported LPN Staffing Hours per Resident per Day
- 0.96156
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.73685
- Total number of nurse staff hours per resident per day on the weekend
- 2.75332
- Registered Nurse hours per resident per day on the weekend
- 0.20948
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.02918
- Total nursing staff turnover
- 67.7
- Registered Nurse turnover
- 63.6
- Number of administrators who have left the nursing home
- 0
- Chain Name
- LIONSTONE CARE
- Number of Facilities in Chain
- 28
- Chain Average Overall 5-star Rating
- 2.8
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Both
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- OH
- Urban
- Y
- Chain ID
- 611
- Latitude
- 41.5955
- Location
- 2401 CASS RD,TOLEDO,OH,43614
- ZIP Code
- 43614
- City/Town
- TOLEDO
- Longitude
- -83.655
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- LIONSTONE CARE
- County/Parish
- Lucas
- Provider Name
- HEATHERDOWNS REHAB & RESIDENTIAL CARE CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 1
- Provider Address
- 2401 CASS RD
- Telephone Number
- 4193825050
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- HEATHERDOWNS OPERATING COMPANY LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 4
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.58933
- Chain Average QM Rating
- 4.6
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 1
- Number of Certified Beds
- 84
- Provider SSA County Code
- 490
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 63.6
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.12698
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 67.7
- Chain Average Staffing Rating
- 1.9
- Number of Facilities in Chain
- 28
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 365737
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 140
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 149.000
- With a Resident and Family Council
- Both
- Average Number of Residents per Day
- 78.1
- Chain Average Overall 5-star Rating
- 2.8
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 176
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.4
- Rating Cycle 1 Health Deficiency Score
- 140
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 176
- Rating Cycle 1 Standard Survey Health Date
- 2025-02-10
- Rating Cycle 2 Standard Health Survey Date
- 2022-09-22
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.28714
- Case-Mix RN Staffing Hours per Resident per Day
- 0.77946
- Reported RN Staffing Hours per Resident per Day
- 0.32616
- Adjusted LPN Staffing Hours per Resident per Day
- 0.84652
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.97130
- Reported LPN Staffing Hours per Resident per Day
- 0.96156
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 22
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 29
- Rating Cycle 1 Number of Standard Health Deficiencies
- 9
- Rating Cycle 2 Number of Standard Health Deficiencies
- 14
- Reported Licensed Staffing Hours per Resident per Day
- 1.28772
- Number of Citations from Infection Control Inspections
- 0
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 13
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 1.52906
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.64542
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 1.73685
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 2.66272
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.39619
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 15
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.02457
- Registered Nurse hours per resident per day on the weekend
- 0.20948
- Date First Approved to Provide Medicare and Medicaid Services
- 1989-06-15
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.02918
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 2.42392
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.86896
- Total number of nurse staff hours per resident per day on the weekend
- 2.75332
COMMUNITY EXPERIENCE
Reviews of HEATHERDOWNS REHAB & RESIDENTIAL CARE CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026