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    Nursing home · TACOMA, WA

    HEARTWOOD EXTENDED HEALTHCARE

    1649 EAST 72ND, TACOMA, WA 98404

    CMS certification number: 505326 · Updated October 1, 2026

    Request care assistance2534729027Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    120

    Residents / day

    94.5

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Pierce
    Certified beds
    120
    Average residents per day
    94.5
    First certified
    July 1, 1988

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    4 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Pierce, Washington. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.05
    n=20
    State peers
    3.30

    Nurse hours / resident / day

    This home
    4.21
    County peers
    4.56
    n=20
    State peers
    4.42
    n=188

    Weekend nurse hours / resident / day

    This home
    3.73
    County peers
    3.91
    n=20
    State peers
    3.82
    n=188

    Nursing staff turnover (%)

    This home
    43.40
    County peers
    42.65
    n=19
    State peers
    43.88
    n=180

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 11.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 43.4% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    24
    Health citations
    89
    Resident measures
    17
    Ownership records
    33
    Penalties
    5
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.20575
    Reported RN Staffing Hours per Resident per Day
    0.75450
    Reported LPN Staffing Hours per Resident per Day
    0.83870
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.61254
    Total number of nurse staff hours per resident per day on the weekend
    3.73051
    Registered Nurse hours per resident per day on the weekend
    0.56681
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03164
    Total nursing staff turnover
    43.4
    Registered Nurse turnover
    46.7
    Number of administrators who have left the nursing home
    2
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WA
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    47.1917
    Location
    1649 EAST 72ND,TACOMA,WA,98404
    ZIP Code
    98404
    City/Town
    TACOMA
    Longitude
    -122.41
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Pierce
    Provider Name
    HEARTWOOD EXTENDED HEALTHCARE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    4
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    1649 EAST 72ND
    Telephone Number
    2534729027
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HEARTWOOD OPERATOR LLC
    Long-Stay QM Rating
    3
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.24724
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    120
    Provider SSA County Code
    260
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    1
    Registered Nurse turnover
    46.7
    Total Number of Penalties
    5
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.88441
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    43.4
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    505326
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    351357.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    204
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    215.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    94.5
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    248
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    204
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    248
    Rating Cycle 1 Standard Survey Health Date
    2026-03-30
    Rating Cycle 2 Standard Health Survey Date
    2025-02-13
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.84642
    Case-Mix RN Staffing Hours per Resident per Day
    0.61169
    Reported RN Staffing Hours per Resident per Day
    0.75450
    Adjusted LPN Staffing Hours per Resident per Day
    0.94088
    Case-Mix LPN Staffing Hours per Resident per Day
    0.76224
    Reported LPN Staffing Hours per Resident per Day
    0.83870
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    31
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    36
    Rating Cycle 1 Number of Standard Health Deficiencies
    23
    Rating Cycle 2 Number of Standard Health Deficiencies
    20
    Reported Licensed Staffing Hours per Resident per Day
    1.59320
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    8
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.93082
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.07602
    Number of administrators who have left the nursing home
    2
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.61254
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.71812
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.44995
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    17
    Reported Total Nurse Staffing Hours per Resident per Day
    4.20575
    Registered Nurse hours per resident per day on the weekend
    0.56681
    Date First Approved to Provide Medicare and Medicaid Services
    1988-07-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.03164
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.18499
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.03620
    Total number of nurse staff hours per resident per day on the weekend
    3.73051

    COMMUNITY EXPERIENCE

    Reviews of HEARTWOOD EXTENDED HEALTHCARE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026