At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
50
Residents / day
34.5
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Sawyer
- Certified beds
- 50
- Average residents per day
- 34.5
- First certified
- September 1, 1989
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 3 / 5
- Staffing
- 4 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Sawyer, Wisconsin. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 4.00 (n=1) | 3.07 |
| Nurse hours / resident / day | 3.49 | 4.12 (n=1) | 4.25 (n=312) |
| Weekend nurse hours / resident / day | 3.12 | 3.65 (n=1) | 3.75 (n=312) |
| Nursing staff turnover (%) | 36.10 | 43.40 (n=1) | 46.69 (n=314) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 4.00
- n=1
- State peers
- 3.07
Nurse hours / resident / day
- This home
- 3.49
- County peers
- 4.12
- n=1
- State peers
- 4.25
- n=312
Weekend nurse hours / resident / day
- This home
- 3.12
- County peers
- 3.65
- n=1
- State peers
- 3.75
- n=312
Nursing staff turnover (%)
- This home
- 36.10
- County peers
- 43.40
- n=1
- State peers
- 46.69
- n=314
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.6% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 36.1% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 0
- Health citations
- 20
- Resident measures
- 17
- Ownership records
- 6
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.48641
- Reported RN Staffing Hours per Resident per Day
- 1.15558
- Reported LPN Staffing Hours per Resident per Day
- 0.29824
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.03260
- Total number of nurse staff hours per resident per day on the weekend
- 3.11765
- Registered Nurse hours per resident per day on the weekend
- 0.96298
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.12657
- Total nursing staff turnover
- 36.1
- Registered Nurse turnover
- 30.0
- Number of administrators who have left the nursing home
- 2
- Chain Name
- NORTH SHORE HEALTHCARE
- Number of Facilities in Chain
- 57
- Chain Average Overall 5-star Rating
- 2.8
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- WI
- Urban
- N
- Chain ID
- 377
- Latitude
- 46.0227
- Location
- 10775 NYMAN AVE,HAYWARD,WI,54843
- ZIP Code
- 54843
- City/Town
- HAYWARD
- Longitude
- -91.488
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- NORTH SHORE HEALTHCARE
- County/Parish
- Sawyer
- Provider Name
- HAYWARD HEALTH SERVICES
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 10775 NYMAN AVE
- Telephone Number
- 7156342202
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- NSH VALLEY OF HAYWARD LLC
- Long-Stay QM Rating
- 2
- High Performing Icon
- N
- Short-Stay QM Rating
- 2
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.29072
- Chain Average QM Rating
- 2.8
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 3
- Number of Certified Beds
- 50
- Provider SSA County Code
- 560
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 30.0
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.91524
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 36.1
- Chain Average Staffing Rating
- 3.5
- Number of Facilities in Chain
- 57
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 525434
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 84
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 66.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 34.5
- Chain Average Overall 5-star Rating
- 2.8
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 12
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.9
- Rating Cycle 1 Health Deficiency Score
- 84
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 12
- Rating Cycle 1 Standard Survey Health Date
- 2025-12-17
- Rating Cycle 2 Standard Health Survey Date
- 2024-09-11
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.25268
- Case-Mix RN Staffing Hours per Resident per Day
- 0.63302
- Reported RN Staffing Hours per Resident per Day
- 1.15558
- Adjusted LPN Staffing Hours per Resident per Day
- 0.32330
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.78881
- Reported LPN Staffing Hours per Resident per Day
- 0.29824
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 15
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 3
- Rating Cycle 1 Number of Standard Health Deficiencies
- 12
- Rating Cycle 2 Number of Standard Health Deficiencies
- 3
- Reported Licensed Staffing Hours per Resident per Day
- 1.45382
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 3
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.20340
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.14840
- Number of administrators who have left the nursing home
- 2
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.03260
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.77939
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.57022
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.48641
- Registered Nurse hours per resident per day on the weekend
- 0.96298
- Date First Approved to Provide Medicare and Medicaid Services
- 1989-09-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.12657
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.37964
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.14205
- Total number of nurse staff hours per resident per day on the weekend
- 3.11765
COMMUNITY EXPERIENCE
Reviews of HAYWARD HEALTH SERVICES
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026