At a glance
Official CMS profileCMS overall rating
4 / 5
Certified beds
120
Residents / day
111.4
Ownership
For profit - Limited Liability company
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Limited Liability company
- County
- Escambia
- Certified beds
- 120
- Average residents per day
- 111.4
- First certified
- April 1, 2003
CMS quality ratings
- Overall
- 4 / 5
- Health inspections
- 4 / 5
- Staffing
- 4 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Escambia, Florida. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 4.00 | 4.20 (n=15) | 3.30 |
| Nurse hours / resident / day | 3.83 | 3.85 (n=15) | 3.86 (n=686) |
| Weekend nurse hours / resident / day | 3.43 | 3.45 (n=15) | 3.51 (n=686) |
| Nursing staff turnover (%) | 46.80 | 47.08 (n=11) | 41.51 (n=645) |
CMS overall rating / 5
- This home
- 4.00
- County peers
- 4.20
- n=15
- State peers
- 3.30
Nurse hours / resident / day
- This home
- 3.83
- County peers
- 3.85
- n=15
- State peers
- 3.86
- n=686
Weekend nurse hours / resident / day
- This home
- 3.43
- County peers
- 3.45
- n=15
- State peers
- 3.51
- n=686
Nursing staff turnover (%)
- This home
- 46.80
- County peers
- 47.08
- n=11
- State peers
- 41.51
- n=645
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.4% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 46.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 2
- Health citations
- 7
- Resident measures
- 17
- Ownership records
- 25
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.83032
- Reported RN Staffing Hours per Resident per Day
- 0.72018
- Reported LPN Staffing Hours per Resident per Day
- 0.93435
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.17580
- Total number of nurse staff hours per resident per day on the weekend
- 3.43274
- Registered Nurse hours per resident per day on the weekend
- 0.47389
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04192
- Total nursing staff turnover
- 46.8
- Registered Nurse turnover
- 30.0
- Number of administrators who have left the nursing home
- 0
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Both
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- FL
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 30.4665
- Location
- 1900 SUMMIT BOULEVARD,PENSACOLA,FL,32503
- ZIP Code
- 32503
- City/Town
- PENSACOLA
- Longitude
- -87.199
- QM Rating
- 4
- Abuse Icon
- N
- Chain Name
- Not reported
- County/Parish
- Escambia
- Provider Name
- HAVENS AT PENSACOLA, THE
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 4
- Ownership Type
- For profit - Limited Liability company
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 1900 SUMMIT BOULEVARD
- Telephone Number
- 8507460700
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- HAVENS SNF OPERATOR LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.32747
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 4
- Number of Certified Beds
- 120
- Provider SSA County Code
- 160
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 30.0
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.94130
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 46.8
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 106052
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 12
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 10.000
- With a Resident and Family Council
- Both
- Average Number of Residents per Day
- 111.4
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 4
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 12
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 4
- Rating Cycle 1 Standard Survey Health Date
- 2026-06-03
- Rating Cycle 2 Standard Health Survey Date
- 2025-03-06
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.75909
- Case-Mix RN Staffing Hours per Resident per Day
- 0.65104
- Reported RN Staffing Hours per Resident per Day
- 0.72018
- Adjusted LPN Staffing Hours per Resident per Day
- 0.98482
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.81127
- Reported LPN Staffing Hours per Resident per Day
- 0.93435
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 2
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 1
- Rating Cycle 1 Number of Standard Health Deficiencies
- 2
- Rating Cycle 2 Number of Standard Health Deficiencies
- 1
- Reported Licensed Staffing Hours per Resident per Day
- 1.65452
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 0
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.29335
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.20956
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.17580
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.03726
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.67187
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 0
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.83032
- Registered Nurse hours per resident per day on the weekend
- 0.47389
- Date First Approved to Provide Medicare and Medicaid Services
- 2003-04-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.04192
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.61819
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.23151
- Total number of nurse staff hours per resident per day on the weekend
- 3.43274
COMMUNITY EXPERIENCE
Reviews of HAVENS AT PENSACOLA, THE
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026