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    Nursing home · DANBURY, CT

    HAVENCARE AT HANCOCK HALL

    31 STAPLES ST, DANBURY, CT 06810

    CMS certification number: 075414 · Updated October 1, 2026

    Request care assistance2037949466Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    96

    Residents / day

    89.7

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Western Ct
    Certified beds
    96
    Average residents per day
    89.7
    First certified
    February 3, 1997

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    3 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Western Ct, Connecticut. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    2.95
    n=19
    State peers
    2.99

    Nurse hours / resident / day

    This home
    3.72
    County peers
    4.03
    n=18
    State peers
    3.91
    n=164

    Weekend nurse hours / resident / day

    This home
    3.45
    County peers
    3.58
    n=18
    State peers
    3.49
    n=164

    Nursing staff turnover (%)

    This home
    50.50
    County peers
    34.22
    n=17
    State peers
    37.20
    n=165

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 50.5% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    2
    Health citations
    17
    Resident measures
    17
    Ownership records
    6
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.72342
    Reported RN Staffing Hours per Resident per Day
    0.49208
    Reported LPN Staffing Hours per Resident per Day
    0.93049
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.30085
    Total number of nurse staff hours per resident per day on the weekend
    3.44925
    Registered Nurse hours per resident per day on the weekend
    0.57436
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08208
    Total nursing staff turnover
    50.5
    Registered Nurse turnover
    46.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    CT
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    41.3953
    Location
    31 STAPLES ST,DANBURY,CT,06810
    ZIP Code
    06810
    City/Town
    DANBURY
    Longitude
    -73.472
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Western Ct
    Provider Name
    HAVENCARE AT HANCOCK HALL
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    31 STAPLES ST
    Telephone Number
    2037949466
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HANCOCK OPCO LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.37396
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    96
    Provider SSA County Code
    000
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    46.7
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.97427
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    50.5
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    075414
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    28
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    27.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    89.7
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    24
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    0
    Rating Cycle 2/3 Health Deficiency Score
    24
    Rating Cycle 1 Standard Survey Health Date
    2025-05-01
    Rating Cycle 2 Standard Health Survey Date
    2023-04-13
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.50112
    Case-Mix RN Staffing Hours per Resident per Day
    0.67384
    Reported RN Staffing Hours per Resident per Day
    0.49208
    Adjusted LPN Staffing Hours per Resident per Day
    0.94757
    Case-Mix LPN Staffing Hours per Resident per Day
    0.83968
    Reported LPN Staffing Hours per Resident per Day
    0.93049
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    6
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    6
    Rating Cycle 1 Number of Standard Health Deficiencies
    6
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.42257
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.34309
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.28695
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.30085
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.79178
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.80047
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    3
    Reported Total Nurse Staffing Hours per Resident per Day
    3.72342
    Registered Nurse hours per resident per day on the weekend
    0.57436
    Date First Approved to Provide Medicare and Medicaid Services
    1997-02-03
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08208
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.51257
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.34469
    Total number of nurse staff hours per resident per day on the weekend
    3.44925

    COMMUNITY EXPERIENCE

    Reviews of HAVENCARE AT HANCOCK HALL

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026