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    Nursing home · PALOS HEIGHTS, IL

    HARMONY PALOS

    11860 SOUTHWEST HIGHWAY, PALOS HEIGHTS, IL 60463

    CMS certification number: 145893 · Updated October 1, 2026

    Request care assistance7083614555Directions

    At a glance

    Official CMS profile

    CMS overall rating

    3 / 5

    Certified beds

    130

    Residents / day

    97

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Cook
    Certified beds
    130
    Average residents per day
    97
    First certified
    June 12, 1996

    CMS quality ratings

    Overall
    3 / 5
    Health inspections
    3 / 5
    Staffing
    2 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cook, Illinois. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    3.00
    County peers
    2.71
    n=199
    State peers
    2.58

    Nurse hours / resident / day

    This home
    3.16
    County peers
    3.36
    n=199
    State peers
    3.47
    n=646

    Weekend nurse hours / resident / day

    This home
    3.05
    County peers
    3.00
    n=199
    State peers
    3.08
    n=646

    Nursing staff turnover (%)

    This home
    59.00
    County peers
    39.20
    n=196
    State peers
    43.70
    n=627

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 3.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 59.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    22
    Health citations
    38
    Resident measures
    17
    Ownership records
    6
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.15911
    Reported RN Staffing Hours per Resident per Day
    0.90947
    Reported LPN Staffing Hours per Resident per Day
    0.37057
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.87908
    Total number of nurse staff hours per resident per day on the weekend
    3.04741
    Registered Nurse hours per resident per day on the weekend
    0.88008
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04143
    Total nursing staff turnover
    59.0
    Registered Nurse turnover
    40.9
    Number of administrators who have left the nursing home
    0
    Chain Name
    LEGACY HEALTHCARE
    Number of Facilities in Chain
    96
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IL
    Urban
    Y
    Chain ID
    306
    Latitude
    41.6756
    Location
    11860 SOUTHWEST HIGHWAY,PALOS HEIGHTS,IL,60463
    ZIP Code
    60463
    City/Town
    PALOS HEIGHTS
    Longitude
    -87.815
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    LEGACY HEALTHCARE
    County/Parish
    Cook
    Provider Name
    HARMONY PALOS
    Provider Type
    Medicare and Medicaid
    Overall Rating
    3
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    2
    Provider Address
    11860 SOUTHWEST HIGHWAY
    Telephone Number
    7083614555
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    PHW SKILLED NURSING FACILITY, LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.87847
    Chain Average QM Rating
    3.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    130
    Provider SSA County Code
    141
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    40.9
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.33201
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    59.0
    Chain Average Staffing Rating
    2.7
    Number of Facilities in Chain
    96
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    145893
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    25874.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    120
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    109.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    97.0
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    76
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    120
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    76
    Rating Cycle 1 Standard Survey Health Date
    2024-11-21
    Rating Cycle 2 Standard Health Survey Date
    2023-09-08
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.67742
    Case-Mix RN Staffing Hours per Resident per Day
    0.92127
    Reported RN Staffing Hours per Resident per Day
    0.90947
    Adjusted LPN Staffing Hours per Resident per Day
    0.27602
    Case-Mix LPN Staffing Hours per Resident per Day
    1.14801
    Reported LPN Staffing Hours per Resident per Day
    0.37057
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    16
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    13
    Rating Cycle 1 Number of Standard Health Deficiencies
    7
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.28004
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    9
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.39964
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    3.12670
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.87908
    Adjusted Total Nurse Staffing Hours per Resident per Day
    2.35308
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    5.19597
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    7
    Reported Total Nurse Staffing Hours per Resident per Day
    3.15911
    Registered Nurse hours per resident per day on the weekend
    0.88008
    Date First Approved to Provide Medicare and Medicaid Services
    1996-06-12
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04143
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.26988
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    4.57283
    Total number of nurse staff hours per resident per day on the weekend
    3.04741

    COMMUNITY EXPERIENCE

    Reviews of HARMONY PALOS

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026