At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
40
Residents / day
35.4
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Waldo
- Certified beds
- 40
- Average residents per day
- 35.4
- First certified
- January 1, 1993
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 2 / 5
- Staffing
- 4 / 5
- Quality measures
- 2 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Waldo, Maine. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | Not reported (n=0) | 3.14 |
| Nurse hours / resident / day | 4.55 | Not reported (n=0) | 4.38 (n=74) |
| Weekend nurse hours / resident / day | 4.08 | Not reported (n=0) | 3.93 (n=74) |
| Nursing staff turnover (%) | 42.30 | Not reported (n=0) | 45.32 (n=65) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- Not reported
- n=0
- State peers
- 3.14
Nurse hours / resident / day
- This home
- 4.55
- County peers
- Not reported
- n=0
- State peers
- 4.38
- n=74
Weekend nurse hours / resident / day
- This home
- 4.08
- County peers
- Not reported
- n=0
- State peers
- 3.93
- n=74
Nursing staff turnover (%)
- This home
- 42.30
- County peers
- Not reported
- n=0
- State peers
- 45.32
- n=65
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 10.5% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 42.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 15
- Health citations
- 39
- Resident measures
- 17
- Ownership records
- 17
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.55355
- Reported RN Staffing Hours per Resident per Day
- 1.49104
- Reported LPN Staffing Hours per Resident per Day
- 0.58484
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.47766
- Total number of nurse staff hours per resident per day on the weekend
- 4.07691
- Registered Nurse hours per resident per day on the weekend
- 0.61024
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.20256
- Total nursing staff turnover
- 42.3
- Registered Nurse turnover
- 47.1
- Number of administrators who have left the nursing home
- 0
- Chain Name
- GENESIS HEALTHCARE
- Number of Facilities in Chain
- 183
- Chain Average Overall 5-star Rating
- 2.4
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- ME
- Urban
- N
- Chain ID
- 237
- Latitude
- 44.4334
- Location
- 2 FOOTBRIDGE RD,BELFAST,ME,04915
- ZIP Code
- 04915
- City/Town
- BELFAST
- Longitude
- -69.006
- QM Rating
- 2
- Abuse Icon
- N
- Chain Name
- GENESIS HEALTHCARE
- County/Parish
- Waldo
- Provider Name
- HARBOR HILL CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Corporation
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 2 FOOTBRIDGE RD
- Telephone Number
- 2073385307
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- BELFAST OPERATIONS, LLC
- Long-Stay QM Rating
- 1
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.45476
- Chain Average QM Rating
- 3.6
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 40
- Provider SSA County Code
- 130
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 47.1
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.03156
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 42.3
- Chain Average Staffing Rating
- 2.6
- Number of Facilities in Chain
- 183
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 205122
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 8044.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 100
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 102.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 35.4
- Chain Average Overall 5-star Rating
- 2.4
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 108
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 36
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.3
- Rating Cycle 1 Health Deficiency Score
- 100
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 72
- Rating Cycle 1 Standard Survey Health Date
- 2026-01-14
- Rating Cycle 2 Standard Health Survey Date
- 2024-12-04
- Rating Cycle 2/3 Number of Health Revisits
- 2
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.43408
- Case-Mix RN Staffing Hours per Resident per Day
- 0.71347
- Reported RN Staffing Hours per Resident per Day
- 1.49104
- Adjusted LPN Staffing Hours per Resident per Day
- 0.56250
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.88906
- Reported LPN Staffing Hours per Resident per Day
- 0.58484
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 17
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 14
- Rating Cycle 1 Number of Standard Health Deficiencies
- 16
- Rating Cycle 2 Number of Standard Health Deficiencies
- 8
- Reported Licensed Staffing Hours per Resident per Day
- 2.07588
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 1
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.38301
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.42144
- Number of administrators who have left the nursing home
- 0
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.47766
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 4.37959
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 4.02397
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 7
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.55355
- Registered Nurse hours per resident per day on the weekend
- 0.61024
- Date First Approved to Provide Medicare and Medicaid Services
- 1993-01-01
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.20256
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.92117
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.54138
- Total number of nurse staff hours per resident per day on the weekend
- 4.07691
COMMUNITY EXPERIENCE
Reviews of HARBOR HILL CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026