At a glance
Official CMS profileCMS overall rating
2 / 5
Certified beds
142
Residents / day
118
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Norfolk
- Certified beds
- 142
- Average residents per day
- 118
- First certified
- November 13, 1996
CMS quality ratings
- Overall
- 2 / 5
- Health inspections
- 2 / 5
- Staffing
- 3 / 5
- Quality measures
- 3 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Norfolk, Massachusetts. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 2.00 | 2.94 (n=31) | 3.11 |
| Nurse hours / resident / day | 3.68 | 3.97 (n=31) | 3.94 (n=338) |
| Weekend nurse hours / resident / day | 3.36 | 3.58 (n=31) | 3.52 (n=338) |
| Nursing staff turnover (%) | 33.30 | 29.82 (n=27) | 37.64 (n=320) |
CMS overall rating / 5
- This home
- 2.00
- County peers
- 2.94
- n=31
- State peers
- 3.11
Nurse hours / resident / day
- This home
- 3.68
- County peers
- 3.97
- n=31
- State peers
- 3.94
- n=338
Weekend nurse hours / resident / day
- This home
- 3.36
- County peers
- 3.58
- n=31
- State peers
- 3.52
- n=338
Nursing staff turnover (%)
- This home
- 33.30
- County peers
- 29.82
- n=27
- State peers
- 37.64
- n=320
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 8.7% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 33.3% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 20
- Health citations
- 24
- Resident measures
- 17
- Ownership records
- 4
- Penalties
- 0
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.68380
- Reported RN Staffing Hours per Resident per Day
- 0.65412
- Reported LPN Staffing Hours per Resident per Day
- 0.99660
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.03308
- Total number of nurse staff hours per resident per day on the weekend
- 3.36211
- Registered Nurse hours per resident per day on the weekend
- 0.47958
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07004
- Total nursing staff turnover
- 33.3
- Registered Nurse turnover
- 50.0
- Number of administrators who have left the nursing home
- 3
- Chain Name
- BANECARE MANAGEMENT
- Number of Facilities in Chain
- 8
- Chain Average Overall 5-star Rating
- 4.0
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Both
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MA
- Urban
- Y
- Chain ID
- 68
- Latitude
- 42.2451
- Location
- 164 PARKINGWAY,QUINCY,MA,02169
- ZIP Code
- 02169
- City/Town
- QUINCY
- Longitude
- -71.003
- QM Rating
- 3
- Abuse Icon
- N
- Chain Name
- BANECARE MANAGEMENT
- County/Parish
- Norfolk
- Provider Name
- HANCOCK PARK REHABILIATION AND NURSING CENTER
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 2
- Ownership Type
- For profit - Corporation
- Number of Fines
- 0
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 164 PARKINGWAY
- Telephone Number
- 6177734222
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- BANE HANCOCK PARK LLC
- Long-Stay QM Rating
- 4
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.41210
- Chain Average QM Rating
- 3.9
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 142
- Provider SSA County Code
- 130
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 50.0
- Total Number of Penalties
- 0
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 1.00131
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 33.3
- Chain Average Staffing Rating
- 3.4
- Number of Facilities in Chain
- 8
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 225718
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 0.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 44
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 45.000
- With a Resident and Family Council
- Both
- Average Number of Residents per Day
- 118.0
- Chain Average Overall 5-star Rating
- 4.0
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 48
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 3.9
- Rating Cycle 1 Health Deficiency Score
- 44
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 48
- Rating Cycle 1 Standard Survey Health Date
- 2025-12-04
- Rating Cycle 2 Standard Health Survey Date
- 2024-10-04
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.64813
- Case-Mix RN Staffing Hours per Resident per Day
- 0.69254
- Reported RN Staffing Hours per Resident per Day
- 0.65412
- Adjusted LPN Staffing Hours per Resident per Day
- 0.98749
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.86299
- Reported LPN Staffing Hours per Resident per Day
- 0.99660
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 8
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 9
- Rating Cycle 1 Number of Standard Health Deficiencies
- 6
- Rating Cycle 2 Number of Standard Health Deficiencies
- 7
- Reported Licensed Staffing Hours per Resident per Day
- 1.65072
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 2
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.01449
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.35043
- Number of administrators who have left the nursing home
- 3
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.03308
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.65011
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.90597
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 2
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.68380
- Registered Nurse hours per resident per day on the weekend
- 0.47958
- Date First Approved to Provide Medicare and Medicaid Services
- 1996-11-13
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.07004
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.33135
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.43753
- Total number of nurse staff hours per resident per day on the weekend
- 3.36211
COMMUNITY EXPERIENCE
Reviews of HANCOCK PARK REHABILIATION AND NURSING CENTER
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026