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    Nursing home · Bay City, MI

    Hampton Nursing and Rehabilitation

    800 Mulholland Road, Bay City, MI 48708

    CMS certification number: 235411 · Updated October 1, 2026

    Request care assistance9898958539Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    51

    Residents / day

    43

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Bay
    Certified beds
    51
    Average residents per day
    43
    First certified
    July 1, 1981

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    3 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Bay, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    2.80
    n=5
    State peers
    3.16

    Nurse hours / resident / day

    This home
    3.42
    County peers
    4.39
    n=5
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    2.92
    County peers
    3.80
    n=5
    State peers
    3.51
    n=417

    Nursing staff turnover (%)

    This home
    50.00
    County peers
    46.72
    n=5
    State peers
    44.54
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 50.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    25
    Resident measures
    17
    Ownership records
    17
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.42305
    Reported RN Staffing Hours per Resident per Day
    1.06167
    Reported LPN Staffing Hours per Resident per Day
    0.48407
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.87732
    Total number of nurse staff hours per resident per day on the weekend
    2.92288
    Registered Nurse hours per resident per day on the weekend
    0.65740
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07609
    Total nursing staff turnover
    50.0
    Registered Nurse turnover
    30.8
    Number of administrators who have left the nursing home
    1
    Chain Name
    PREFERRED CARE
    Number of Facilities in Chain
    13
    Chain Average Overall 5-star Rating
    3.6
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    409
    Latitude
    43.5831
    Location
    800 Mulholland Road,Bay City,MI,48708
    ZIP Code
    48708
    City/Town
    Bay City
    Longitude
    -83.869
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    PREFERRED CARE
    County/Parish
    Bay
    Provider Name
    Hampton Nursing and Rehabilitation
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    800 Mulholland Road
    Telephone Number
    9898958539
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HAMPTON OPCO LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.42864
    Chain Average QM Rating
    4.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    51
    Provider SSA County Code
    080
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    30.8
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.01304
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    50.0
    Chain Average Staffing Rating
    3.0
    Number of Facilities in Chain
    13
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    235411
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    48
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    45.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    43.0
    Chain Average Overall 5-star Rating
    3.6
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    36
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.1
    Rating Cycle 1 Health Deficiency Score
    48
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    36
    Rating Cycle 1 Standard Survey Health Date
    2025-06-26
    Rating Cycle 2 Standard Health Survey Date
    2024-07-17
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.03978
    Case-Mix RN Staffing Hours per Resident per Day
    0.70066
    Reported RN Staffing Hours per Resident per Day
    1.06167
    Adjusted LPN Staffing Hours per Resident per Day
    0.47409
    Case-Mix LPN Staffing Hours per Resident per Day
    0.87310
    Reported LPN Staffing Hours per Resident per Day
    0.48407
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    9
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    8
    Rating Cycle 1 Number of Standard Health Deficiencies
    9
    Rating Cycle 2 Number of Standard Health Deficiencies
    8
    Reported Licensed Staffing Hours per Resident per Day
    1.54573
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.83861
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.37796
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.87732
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.35247
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.95172
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    3.42305
    Registered Nurse hours per resident per day on the weekend
    0.65740
    Date First Approved to Provide Medicare and Medicaid Services
    1981-07-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.07609
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    2.86261
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.47780
    Total number of nurse staff hours per resident per day on the weekend
    2.92288

    COMMUNITY EXPERIENCE

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    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026