NursingHomes.io
    Back to listings
    Nursing home · WAILUKU, HI

    HALE MAKUA - WAILUKU

    1540 LOWER MAIN STREET, WAILUKU, HI 96793

    CMS certification number: 125056 · Updated October 1, 2026

    Request care assistance8082431722Directions

    At a glance

    Official CMS profile

    CMS overall rating

    5 / 5

    Certified beds

    90

    Residents / day

    76.4

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Maui
    Certified beds
    90
    Average residents per day
    76.4
    First certified
    November 22, 2006

    CMS quality ratings

    Overall
    5 / 5
    Health inspections
    5 / 5
    Staffing
    5 / 5
    Quality measures
    5 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Maui, Hawaii. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    5.00
    County peers
    3.33
    n=3
    State peers
    3.80

    Nurse hours / resident / day

    This home
    4.37
    County peers
    7.95
    n=2
    State peers
    5.01
    n=40

    Weekend nurse hours / resident / day

    This home
    3.74
    County peers
    7.03
    n=2
    State peers
    4.43
    n=40

    Nursing staff turnover (%)

    This home
    24.70
    County peers
    45.30
    n=3
    State peers
    34.76
    n=40

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 14.4% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 24.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    0
    Health citations
    17
    Resident measures
    17
    Ownership records
    25
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.37203
    Reported RN Staffing Hours per Resident per Day
    1.33140
    Reported LPN Staffing Hours per Resident per Day
    0.52075
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.51988
    Total number of nurse staff hours per resident per day on the weekend
    3.74278
    Registered Nurse hours per resident per day on the weekend
    0.90506
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02088
    Total nursing staff turnover
    24.7
    Registered Nurse turnover
    25.0
    Number of administrators who have left the nursing home
    0
    Chain Name
    Not reported
    Number of Facilities in Chain
    Not reported
    Chain Average Overall 5-star Rating
    Not reported
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    HI
    Urban
    Y
    Chain ID
    Not reported
    Latitude
    20.8933
    Location
    1540 LOWER MAIN STREET,WAILUKU,HI,96793
    ZIP Code
    96793
    City/Town
    WAILUKU
    Longitude
    -156.49
    QM Rating
    5
    Abuse Icon
    N
    Chain Name
    Not reported
    County/Parish
    Maui
    Provider Name
    HALE MAKUA - WAILUKU
    Provider Type
    Medicare and Medicaid
    Overall Rating
    5
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    1540 LOWER MAIN STREET
    Telephone Number
    8082431722
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    HALE MAKUA HEALTH SERVICES
    Long-Stay QM Rating
    4
    High Performing Icon
    Y
    Short-Stay QM Rating
    5
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.33331
    Chain Average QM Rating
    Not reported
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    5
    Number of Certified Beds
    90
    Provider SSA County Code
    050
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    25.0
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.94544
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    24.7
    Chain Average Staffing Rating
    Not reported
    Number of Facilities in Chain
    Not reported
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    125056
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    12
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    20.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    76.4
    Chain Average Overall 5-star Rating
    Not reported
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    44
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    Not reported
    Rating Cycle 1 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    44
    Rating Cycle 1 Standard Survey Health Date
    2026-01-30
    Rating Cycle 2 Standard Health Survey Date
    2024-11-15
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.39719
    Case-Mix RN Staffing Hours per Resident per Day
    0.65390
    Reported RN Staffing Hours per Resident per Day
    1.33140
    Adjusted LPN Staffing Hours per Resident per Day
    0.54648
    Case-Mix LPN Staffing Hours per Resident per Day
    0.81484
    Reported LPN Staffing Hours per Resident per Day
    0.52075
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    5
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    5
    Reported Licensed Staffing Hours per Resident per Day
    1.85215
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.64438
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.21929
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.51988
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.58804
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.68803
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.37203
    Registered Nurse hours per resident per day on the weekend
    0.90506
    Date First Approved to Provide Medicare and Medicaid Services
    2006-11-22
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.02088
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.92771
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.24573
    Total number of nurse staff hours per resident per day on the weekend
    3.74278

    COMMUNITY EXPERIENCE

    Reviews of HALE MAKUA - WAILUKU

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

    Community reviews & discussions

    Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.

    Find Google reviewsFind Yelp reviewsFind Reddit discussions

    Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.

    Apply for work at this facility

    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026