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    Nursing home · LAKE WALES, FL

    GROVES CENTER

    512 S 11TH ST, LAKE WALES, FL 33853

    CMS certification number: 105269 · Updated October 1, 2026

    CMS abuse-related concern

    CMS has flagged this facility for abuse-related concerns. Review its official inspection information.

    Request care assistance8636768502Directions

    At a glance

    Official CMS profile

    CMS overall rating

    Not rated

    Certified beds

    120

    Residents / day

    105.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Polk
    Certified beds
    120
    Average residents per day
    105.3
    First certified
    September 11, 1973

    CMS quality ratings

    Overall
    Not rated
    Health inspections
    Not rated
    Staffing
    Not rated
    Quality measures
    Not rated

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Polk, Florida. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    Not reported
    County peers
    2.33
    n=24
    State peers
    3.30

    Nurse hours / resident / day

    This home
    3.45
    County peers
    3.69
    n=24
    State peers
    3.86
    n=686

    Weekend nurse hours / resident / day

    This home
    3.17
    County peers
    3.39
    n=24
    State peers
    3.51
    n=686

    Nursing staff turnover (%)

    This home
    55.70
    County peers
    43.71
    n=24
    State peers
    41.50
    n=645

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 7.9% below the all-days average. How is weekend coverage maintained?
    • What changes were made after the abuse-related CMS flag, and how are residents protected today?
    • CMS reports 55.7% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    1
    Health citations
    50
    Resident measures
    17
    Ownership records
    18
    Penalties
    2
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.44608
    Reported RN Staffing Hours per Resident per Day
    0.47487
    Reported LPN Staffing Hours per Resident per Day
    0.86048
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.11074
    Total number of nurse staff hours per resident per day on the weekend
    3.17474
    Registered Nurse hours per resident per day on the weekend
    0.17839
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04952
    Total nursing staff turnover
    55.7
    Registered Nurse turnover
    85.7
    Number of administrators who have left the nursing home
    1
    Chain Name
    HEARTHSTONE SENIOR COMMUNITIES
    Number of Facilities in Chain
    8
    Chain Average Overall 5-star Rating
    1.9
    Special Focus Status
    SFF
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    FL
    Urban
    Y
    Chain ID
    262
    Latitude
    27.8936
    Location
    512 S 11TH ST,LAKE WALES,FL,33853
    ZIP Code
    33853
    City/Town
    LAKE WALES
    Longitude
    -81.565
    QM Rating
    Not reported
    Abuse Icon
    Y
    Chain Name
    HEARTHSTONE SENIOR COMMUNITIES
    County/Parish
    Polk
    Provider Name
    GROVES CENTER
    Provider Type
    Medicare and Medicaid
    Overall Rating
    Not reported
    Ownership Type
    For profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    Not reported
    Provider Address
    512 S 11TH ST
    Telephone Number
    8636768502
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    18
    Legal Business Name
    GROVES REHABILITATION CENTER LLC
    Long-Stay QM Rating
    Not reported
    High Performing Icon
    N
    Short-Stay QM Rating
    Not reported
    Special Focus Status
    SFF
    Nursing Case-Mix Index
    1.28679
    Chain Average QM Rating
    3.4
    Overall Rating Footnote
    18
    Health Inspection Rating
    Not reported
    Number of Certified Beds
    120
    Provider SSA County Code
    520
    Staffing Rating Footnote
    18
    Number of Payment Denials
    0
    Registered Nurse turnover
    85.7
    Total Number of Penalties
    2
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    18
    Nursing Case-Mix Index Ratio
    0.91245
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    55.7
    Chain Average Staffing Rating
    2.6
    Number of Facilities in Chain
    8
    Short-Stay QM Rating Footnote
    18
    CMS Certification Number (CCN)
    105269
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    246354.00
    Health Inspection Rating Footnote
    18
    Rating Cycle 1 Total Health Score
    124
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    326.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    105.3
    Chain Average Overall 5-star Rating
    1.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    932
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    1.7
    Rating Cycle 1 Health Deficiency Score
    124
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    932
    Rating Cycle 1 Standard Survey Health Date
    2026-07-22
    Rating Cycle 2 Standard Health Survey Date
    2026-02-04
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.51634
    Case-Mix RN Staffing Hours per Resident per Day
    0.63109
    Reported RN Staffing Hours per Resident per Day
    0.47487
    Adjusted LPN Staffing Hours per Resident per Day
    0.93564
    Case-Mix LPN Staffing Hours per Resident per Day
    0.78641
    Reported LPN Staffing Hours per Resident per Day
    0.86048
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    20
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    26
    Rating Cycle 1 Number of Standard Health Deficiencies
    12
    Rating Cycle 2 Number of Standard Health Deficiencies
    11
    Reported Licensed Staffing Hours per Resident per Day
    1.33534
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    8
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.29510
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.14185
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.11074
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.74708
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.55935
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    15
    Reported Total Nurse Staffing Hours per Resident per Day
    3.44608
    Registered Nurse hours per resident per day on the weekend
    0.17839
    Date First Approved to Provide Medicare and Medicaid Services
    1973-09-11
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.04952
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.45204
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.13248
    Total number of nurse staff hours per resident per day on the weekend
    3.17474

    COMMUNITY EXPERIENCE

    Reviews of GROVES CENTER

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026