At a glance
Official CMS profileCMS overall rating
1 / 5
Certified beds
240
Residents / day
188.4
Ownership
Government - County
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- Government - County
- County
- Grand Traverse
- Certified beds
- 240
- Average residents per day
- 188.4
- First certified
- January 11, 1967
CMS quality ratings
- Overall
- 1 / 5
- Health inspections
- 1 / 5
- Staffing
- 4 / 5
- Quality measures
- 4 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Grand Traverse, Michigan. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 1.00 | 3.33 (n=3) | 3.17 |
| Nurse hours / resident / day | 4.51 | 3.78 (n=3) | 4.03 (n=417) |
| Weekend nurse hours / resident / day | 4.18 | 3.07 (n=3) | 3.50 (n=417) |
| Nursing staff turnover (%) | Not reported | 47.10 (n=3) | 44.56 (n=395) |
CMS overall rating / 5
- This home
- 1.00
- County peers
- 3.33
- n=3
- State peers
- 3.17
Nurse hours / resident / day
- This home
- 4.51
- County peers
- 3.78
- n=3
- State peers
- 4.03
- n=417
Weekend nurse hours / resident / day
- This home
- 4.18
- County peers
- 3.07
- n=3
- State peers
- 3.50
- n=417
Nursing staff turnover (%)
- This home
- Not reported
- County peers
- 47.10
- n=3
- State peers
- 44.56
- n=395
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 7.4% below the all-days average. How is weekend coverage maintained?
- What changes were made after the abuse-related CMS flag, and how are residents protected today?
- How do you retain nursing staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 27
- Health citations
- 65
- Resident measures
- 17
- Ownership records
- 12
- Penalties
- 5
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.51149
- Reported RN Staffing Hours per Resident per Day
- 1.28667
- Reported LPN Staffing Hours per Resident per Day
- 0.35199
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.87283
- Total number of nurse staff hours per resident per day on the weekend
- 4.17572
- Registered Nurse hours per resident per day on the weekend
- 1.00600
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.09147
- Total nursing staff turnover
- Not reported
- Registered Nurse turnover
- Not reported
- Number of administrators who have left the nursing home
- Not reported
- Chain Name
- Not reported
- Number of Facilities in Chain
- Not reported
- Chain Average Overall 5-star Rating
- Not reported
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- MI
- Urban
- Y
- Chain ID
- Not reported
- Latitude
- 44.7591
- Location
- 1000 Pavilions Circle,Traverse City,MI,49684
- ZIP Code
- 49684
- City/Town
- Traverse City
- Longitude
- -85.641
- QM Rating
- 4
- Abuse Icon
- Y
- Chain Name
- Not reported
- County/Parish
- Grand Traverse
- Provider Name
- Grand Traverse Pavilions
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 1
- Ownership Type
- Government - County
- Number of Fines
- 3
- Processing Date
- 2026-10-01
- Staffing Rating
- 4
- Provider Address
- 1000 Pavilions Circle
- Telephone Number
- 2319323000
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- COUNTY OF GRAND TRAVERSE
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 3
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.19865
- Chain Average QM Rating
- Not reported
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 1
- Number of Certified Beds
- 240
- Provider SSA County Code
- 270
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 2
- Registered Nurse turnover
- Not reported
- Total Number of Penalties
- 5
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.84995
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- Not reported
- Chain Average Staffing Rating
- Not reported
- Number of Facilities in Chain
- Not reported
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 235088
- Administrator turnover footnote
- 26
- Total Amount of Fines in Dollars
- 140524.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 212
- Registered Nurse turnover footnote
- 26
- Total Weighted Health Survey Score
- 202.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 188.4
- Chain Average Overall 5-star Rating
- Not reported
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 172
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 0
- Total nursing staff turnover footnote
- 26
- Chain Average Health Inspection Rating
- Not reported
- Rating Cycle 1 Health Deficiency Score
- 212
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 172
- Rating Cycle 1 Standard Survey Health Date
- 2025-06-12
- Rating Cycle 2 Standard Health Survey Date
- 2024-09-19
- Rating Cycle 2/3 Number of Health Revisits
- 1
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 1.50193
- Case-Mix RN Staffing Hours per Resident per Day
- 0.58786
- Reported RN Staffing Hours per Resident per Day
- 1.28667
- Adjusted LPN Staffing Hours per Resident per Day
- 0.41088
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.73254
- Reported LPN Staffing Hours per Resident per Day
- 0.35199
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 25
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 24
- Rating Cycle 1 Number of Standard Health Deficiencies
- 20
- Rating Cycle 2 Number of Standard Health Deficiencies
- 14
- Reported Licensed Staffing Hours per Resident per Day
- 1.63867
- Number of Citations from Infection Control Inspections
- 0
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 5
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 3.35345
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 1.99514
- Number of administrators who have left the nursing home
- Not reported
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.87283
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 5.26627
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.31555
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 23
- Reported Total Nurse Staffing Hours per Resident per Day
- 4.51149
- Registered Nurse hours per resident per day on the weekend
- 1.00600
- Date First Approved to Provide Medicare and Medicaid Services
- 1967-01-11
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.09147
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 4.87432
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 2.91792
- Total number of nurse staff hours per resident per day on the weekend
- 4.17572
COMMUNITY EXPERIENCE
Reviews of Grand Traverse Pavilions
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
Explore independent experiences alongside the official record. These links search the named source; a matching listing or discussion is not guaranteed. Confirm the address before relying on a review.
Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026