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    Nursing home · GOWANDA, NY

    Gowanda Rehabilitation and Nursing Center

    100 MILLER STREET, GOWANDA, NY 14070

    CMS certification number: 335642 · Updated October 1, 2026

    Request care assistance7165325700Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    160

    Residents / day

    153.1

    Ownership

    For profit - Limited Liability company

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Limited Liability company
    County
    Cattaraugus
    Certified beds
    160
    Average residents per day
    153.1
    First certified
    December 16, 1980

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    4 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Cattaraugus, New York. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    3.75
    n=4
    State peers
    3.06

    Nurse hours / resident / day

    This home
    3.44
    County peers
    3.61
    n=4
    State peers
    3.69
    n=585

    Weekend nurse hours / resident / day

    This home
    2.70
    County peers
    3.19
    n=4
    State peers
    3.20
    n=585

    Nursing staff turnover (%)

    This home
    31.90
    County peers
    46.48
    n=4
    State peers
    40.27
    n=560

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 21.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 31.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    22
    Health citations
    15
    Resident measures
    17
    Ownership records
    9
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.43868
    Reported RN Staffing Hours per Resident per Day
    0.58950
    Reported LPN Staffing Hours per Resident per Day
    0.80691
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.04227
    Total number of nurse staff hours per resident per day on the weekend
    2.69648
    Registered Nurse hours per resident per day on the weekend
    0.22437
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06841
    Total nursing staff turnover
    31.9
    Registered Nurse turnover
    6.7
    Number of administrators who have left the nursing home
    Not reported
    Chain Name
    PERSONAL HEALTHCARE MANAGEMENT
    Number of Facilities in Chain
    21
    Chain Average Overall 5-star Rating
    2.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    NY
    Urban
    N
    Chain ID
    677
    Latitude
    42.4557
    Location
    100 MILLER STREET,GOWANDA,NY,14070
    ZIP Code
    14070
    City/Town
    GOWANDA
    Longitude
    -78.929
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    PERSONAL HEALTHCARE MANAGEMENT
    County/Parish
    Cattaraugus
    Provider Name
    Gowanda Rehabilitation and Nursing Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    For profit - Limited Liability company
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    100 MILLER STREET
    Telephone Number
    7165325700
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    GORNC OPERATING LLC
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    1
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.14381
    Chain Average QM Rating
    3.0
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    160
    Provider SSA County Code
    040
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    6.7
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.81107
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    31.9
    Chain Average Staffing Rating
    3.3
    Number of Facilities in Chain
    21
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    335642
    Administrator turnover footnote
    26
    Total Amount of Fines in Dollars
    23520.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    87
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    96.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    153.1
    Chain Average Overall 5-star Rating
    2.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    123
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    87
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    123
    Rating Cycle 1 Standard Survey Health Date
    2025-05-16
    Rating Cycle 2 Standard Health Survey Date
    2023-07-25
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.72112
    Case-Mix RN Staffing Hours per Resident per Day
    0.56096
    Reported RN Staffing Hours per Resident per Day
    0.58950
    Adjusted LPN Staffing Hours per Resident per Day
    0.98706
    Case-Mix LPN Staffing Hours per Resident per Day
    0.69903
    Reported LPN Staffing Hours per Resident per Day
    0.80691
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    4
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    10
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    10
    Reported Licensed Staffing Hours per Resident per Day
    1.39641
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.49824
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.90386
    Number of administrators who have left the nursing home
    Not reported
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.04227
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.20643
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.16385
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    3.43868
    Registered Nurse hours per resident per day on the weekend
    0.22437
    Date First Approved to Provide Medicare and Medicaid Services
    1980-12-16
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.06841
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.29853
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.78442
    Total number of nurse staff hours per resident per day on the weekend
    2.69648

    COMMUNITY EXPERIENCE

    Reviews of Gowanda Rehabilitation and Nursing Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026