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    Nursing home · Ottumwa, IA

    Good Samaritan - Ottumwa

    2035 Chester Avenue, Ottumwa, IA 52501

    CMS certification number: 165211 · Updated October 1, 2026

    Request care assistance6416828041Directions

    At a glance

    Official CMS profile

    CMS overall rating

    2 / 5

    Certified beds

    126

    Residents / day

    101.1

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Wapello
    Certified beds
    126
    Average residents per day
    101.1
    First certified
    April 1, 1994

    CMS quality ratings

    Overall
    2 / 5
    Health inspections
    2 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Wapello, Iowa. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    2.00
    County peers
    4.00
    n=2
    State peers
    3.14

    Nurse hours / resident / day

    This home
    3.66
    County peers
    3.64
    n=2
    State peers
    3.86
    n=377

    Weekend nurse hours / resident / day

    This home
    3.30
    County peers
    3.18
    n=2
    State peers
    3.38
    n=377

    Nursing staff turnover (%)

    This home
    33.00
    County peers
    34.40
    n=2
    State peers
    44.10
    n=362

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.9% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 33.0% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    26
    Health citations
    45
    Resident measures
    17
    Ownership records
    28
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.66097
    Reported RN Staffing Hours per Resident per Day
    0.86863
    Reported LPN Staffing Hours per Resident per Day
    0.52634
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.26599
    Total number of nurse staff hours per resident per day on the weekend
    3.29739
    Registered Nurse hours per resident per day on the weekend
    0.57022
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00016
    Total nursing staff turnover
    33.0
    Registered Nurse turnover
    21.7
    Number of administrators who have left the nursing home
    0
    Chain Name
    GOOD SAMARITAN SOCIETY
    Number of Facilities in Chain
    92
    Chain Average Overall 5-star Rating
    3.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    None
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    IA
    Urban
    N
    Chain ID
    726
    Latitude
    41.0043
    Location
    2035 Chester Avenue,Ottumwa,IA,52501
    ZIP Code
    52501
    City/Town
    Ottumwa
    Longitude
    -92.458
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    GOOD SAMARITAN SOCIETY
    County/Parish
    Wapello
    Provider Name
    Good Samaritan - Ottumwa
    Provider Type
    Medicare and Medicaid
    Overall Rating
    2
    Ownership Type
    Non profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    2035 Chester Avenue
    Telephone Number
    6416828041
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    THE EVANGELICAL LUTHERAN GOOD SAMARITAN SOCIETY
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    4
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.27004
    Chain Average QM Rating
    2.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    2
    Number of Certified Beds
    126
    Provider SSA County Code
    890
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    21.7
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.90057
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    33.0
    Chain Average Staffing Rating
    3.9
    Number of Facilities in Chain
    92
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    165211
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    35968.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    72
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    70.000
    With a Resident and Family Council
    None
    Average Number of Residents per Day
    101.1
    Chain Average Overall 5-star Rating
    3.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    64
    Continuing Care Retirement Community
    Y
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.8
    Rating Cycle 1 Health Deficiency Score
    72
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    64
    Rating Cycle 1 Standard Survey Health Date
    2025-12-04
    Rating Cycle 2 Standard Health Survey Date
    2024-10-10
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.95696
    Case-Mix RN Staffing Hours per Resident per Day
    0.62287
    Reported RN Staffing Hours per Resident per Day
    0.86863
    Adjusted LPN Staffing Hours per Resident per Day
    0.57987
    Case-Mix LPN Staffing Hours per Resident per Day
    0.77617
    Reported LPN Staffing Hours per Resident per Day
    0.52634
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    15
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    12
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    7
    Reported Licensed Staffing Hours per Resident per Day
    1.39498
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    12
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.49642
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.11396
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.26599
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.03325
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.51300
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    10
    Reported Total Nurse Staffing Hours per Resident per Day
    3.66097
    Registered Nurse hours per resident per day on the weekend
    0.57022
    Date First Approved to Provide Medicare and Medicaid Services
    1994-04-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.00016
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.63270
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.09170
    Total number of nurse staff hours per resident per day on the weekend
    3.29739

    COMMUNITY EXPERIENCE

    Reviews of Good Samaritan - Ottumwa

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026