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    Nursing home · BROOKFIELD, WI

    Franciscan Woods

    19525 W NORTH AVE, BROOKFIELD, WI 53045

    CMS certification number: 525528 · Updated October 1, 2026

    Request care assistance2627851114Directions

    At a glance

    Official CMS profile

    CMS overall rating

    1 / 5

    Certified beds

    110

    Residents / day

    50.5

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Waukesha
    Certified beds
    110
    Average residents per day
    50.5
    First certified
    December 30, 1993

    CMS quality ratings

    Overall
    1 / 5
    Health inspections
    1 / 5
    Staffing
    3 / 5
    Quality measures
    2 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Waukesha, Wisconsin. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    1.00
    County peers
    2.19
    n=16
    State peers
    3.08

    Nurse hours / resident / day

    This home
    3.84
    County peers
    4.16
    n=16
    State peers
    4.25
    n=312

    Weekend nurse hours / resident / day

    This home
    3.16
    County peers
    3.74
    n=16
    State peers
    3.75
    n=312

    Nursing staff turnover (%)

    This home
    86.80
    County peers
    53.21
    n=16
    State peers
    46.53
    n=314

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 17.6% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 86.8% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    17
    Health citations
    54
    Resident measures
    17
    Ownership records
    24
    Penalties
    4
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.84281
    Reported RN Staffing Hours per Resident per Day
    0.94223
    Reported LPN Staffing Hours per Resident per Day
    0.94804
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95255
    Total number of nurse staff hours per resident per day on the weekend
    3.16479
    Registered Nurse hours per resident per day on the weekend
    0.41522
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01159
    Total nursing staff turnover
    86.8
    Registered Nurse turnover
    64.3
    Number of administrators who have left the nursing home
    1
    Chain Name
    ASCENSION LIVING
    Number of Facilities in Chain
    12
    Chain Average Overall 5-star Rating
    2.9
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    WI
    Urban
    Y
    Chain ID
    48
    Latitude
    43.0614
    Location
    19525 W NORTH AVE,BROOKFIELD,WI,53045
    ZIP Code
    53045
    City/Town
    BROOKFIELD
    Longitude
    -88.156
    QM Rating
    2
    Abuse Icon
    N
    Chain Name
    ASCENSION LIVING
    County/Parish
    Waukesha
    Provider Name
    Franciscan Woods
    Provider Type
    Medicare and Medicaid
    Overall Rating
    1
    Ownership Type
    Non profit - Corporation
    Number of Fines
    2
    Processing Date
    2026-10-01
    Staffing Rating
    3
    Provider Address
    19525 W NORTH AVE
    Telephone Number
    2627851114
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    WHEATON FRANCISCAN HEALTHCARE TERRACE AT ST. FRANCIS, INC.
    Long-Stay QM Rating
    2
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.42394
    Chain Average QM Rating
    3.8
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    1
    Number of Certified Beds
    110
    Provider SSA County Code
    660
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    2
    Registered Nurse turnover
    64.3
    Total Number of Penalties
    4
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.00971
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    86.8
    Chain Average Staffing Rating
    3.8
    Number of Facilities in Chain
    12
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    525528
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    202745.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    140
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    162.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    50.5
    Chain Average Overall 5-star Rating
    2.9
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    228
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.4
    Rating Cycle 1 Health Deficiency Score
    140
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    228
    Rating Cycle 1 Standard Survey Health Date
    2026-04-09
    Rating Cycle 2 Standard Health Survey Date
    2024-11-14
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.92585
    Case-Mix RN Staffing Hours per Resident per Day
    0.69835
    Reported RN Staffing Hours per Resident per Day
    0.94223
    Adjusted LPN Staffing Hours per Resident per Day
    0.93156
    Case-Mix LPN Staffing Hours per Resident per Day
    0.87023
    Reported LPN Staffing Hours per Resident per Day
    0.94804
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    21
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    30
    Rating Cycle 1 Number of Standard Health Deficiencies
    14
    Rating Cycle 2 Number of Standard Health Deficiencies
    10
    Reported Licensed Staffing Hours per Resident per Day
    1.89027
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    7
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    1.91860
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.37014
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    1.95255
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.77600
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.93872
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    24
    Reported Total Nurse Staffing Hours per Resident per Day
    3.84281
    Registered Nurse hours per resident per day on the weekend
    0.41522
    Date First Approved to Provide Medicare and Medicaid Services
    1993-12-30
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.01159
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.10977
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.46636
    Total number of nurse staff hours per resident per day on the weekend
    3.16479

    COMMUNITY EXPERIENCE

    Reviews of Franciscan Woods

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026