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    Nursing home · MARION, VA

    FRANCIS MARION MANOR HEALTH & REHABILITATION

    100 FRANCIS MARION LANE, MARION, VA 24354

    CMS certification number: 495384 · Updated October 1, 2026

    Request care assistance2767821396Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    109

    Residents / day

    69.9

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Smyth
    Certified beds
    109
    Average residents per day
    69.9
    First certified
    June 1, 2005

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    4 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Smyth, Virginia. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    4.00
    n=2
    State peers
    3.06

    Nurse hours / resident / day

    This home
    4.36
    County peers
    3.52
    n=1
    State peers
    3.87
    n=282

    Weekend nurse hours / resident / day

    This home
    3.78
    County peers
    2.95
    n=1
    State peers
    3.35
    n=282

    Nursing staff turnover (%)

    This home
    48.20
    County peers
    36.75
    n=2
    State peers
    47.53
    n=279

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 13.3% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 48.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    9
    Health citations
    9
    Resident measures
    17
    Ownership records
    22
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.35984
    Reported RN Staffing Hours per Resident per Day
    0.75349
    Reported LPN Staffing Hours per Resident per Day
    1.09162
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.51473
    Total number of nurse staff hours per resident per day on the weekend
    3.77791
    Registered Nurse hours per resident per day on the weekend
    0.28840
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08625
    Total nursing staff turnover
    48.2
    Registered Nurse turnover
    33.3
    Number of administrators who have left the nursing home
    0
    Chain Name
    AHAVA HEALTHCARE
    Number of Facilities in Chain
    16
    Chain Average Overall 5-star Rating
    2.4
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Both
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    VA
    Urban
    N
    Chain ID
    17
    Latitude
    36.8527
    Location
    100 FRANCIS MARION LANE,MARION,VA,24354
    ZIP Code
    24354
    City/Town
    MARION
    Longitude
    -81.509
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    AHAVA HEALTHCARE
    County/Parish
    Smyth
    Provider Name
    FRANCIS MARION MANOR HEALTH & REHABILITATION
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    100 FRANCIS MARION LANE
    Telephone Number
    2767821396
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    FRANCIS MARION OPERATING GROUP LLC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.45746
    Chain Average QM Rating
    3.5
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    109
    Provider SSA County Code
    860
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    33.3
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    1.03348
    Provider Resides in Hospital
    Y
    Total nursing staff turnover
    48.2
    Chain Average Staffing Rating
    2.3
    Number of Facilities in Chain
    16
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    495384
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    28
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    24.000
    With a Resident and Family Council
    Both
    Average Number of Residents per Day
    69.9
    Chain Average Overall 5-star Rating
    2.4
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    12
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    2.6
    Rating Cycle 1 Health Deficiency Score
    28
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Health Date
    2024-08-14
    Rating Cycle 2 Standard Health Survey Date
    2021-11-04
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.72336
    Case-Mix RN Staffing Hours per Resident per Day
    0.71479
    Reported RN Staffing Hours per Resident per Day
    0.75349
    Adjusted LPN Staffing Hours per Resident per Day
    1.04798
    Case-Mix LPN Staffing Hours per Resident per Day
    0.89071
    Reported LPN Staffing Hours per Resident per Day
    1.09162
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    4
    Most Recent Health Inspection More Than 2 Years Ago
    Y
    Rating Cycle 2/3 Total Number of Health Deficiencies
    3
    Rating Cycle 1 Number of Standard Health Deficiencies
    4
    Rating Cycle 2 Number of Standard Health Deficiencies
    3
    Reported Licensed Staffing Hours per Resident per Day
    1.84511
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.41418
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.42594
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.51473
    Adjusted Total Nurse Staffing Hours per Resident per Day
    4.18551
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    4.03144
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    0
    Reported Total Nurse Staffing Hours per Resident per Day
    4.35984
    Registered Nurse hours per resident per day on the weekend
    0.28840
    Date First Approved to Provide Medicare and Medicaid Services
    2005-06-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.08625
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.62685
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.54796
    Total number of nurse staff hours per resident per day on the weekend
    3.77791

    COMMUNITY EXPERIENCE

    Reviews of FRANCIS MARION MANOR HEALTH & REHABILITATION

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026