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    Nursing home · Westland, MI

    Four Chaplains Nursing Care Center

    28349 Joy Rd, Westland, MI 48185

    CMS certification number: 235467 · Updated October 1, 2026

    Request care assistance7342619500Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    96

    Residents / day

    90.3

    Ownership

    For profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    For profit - Corporation
    County
    Wayne
    Certified beds
    96
    Average residents per day
    90.3
    First certified
    April 10, 1988

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    4 / 5
    Staffing
    4 / 5
    Quality measures
    3 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Wayne, Michigan. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.15
    n=62
    State peers
    3.16

    Nurse hours / resident / day

    This home
    3.53
    County peers
    3.70
    n=61
    State peers
    4.03
    n=417

    Weekend nurse hours / resident / day

    This home
    3.20
    County peers
    3.23
    n=61
    State peers
    3.51
    n=417

    Nursing staff turnover (%)

    This home
    42.90
    County peers
    45.07
    n=55
    State peers
    44.56
    n=394

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 9.5% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 42.9% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    18
    Health citations
    20
    Resident measures
    17
    Ownership records
    13
    Penalties
    1
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    3.53197
    Reported RN Staffing Hours per Resident per Day
    0.60580
    Reported LPN Staffing Hours per Resident per Day
    0.74848
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17769
    Total number of nurse staff hours per resident per day on the weekend
    3.19736
    Registered Nurse hours per resident per day on the weekend
    0.38771
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05489
    Total nursing staff turnover
    42.9
    Registered Nurse turnover
    47.1
    Number of administrators who have left the nursing home
    0
    Chain Name
    NEXCARE HEALTH SYSTEMS
    Number of Facilities in Chain
    20
    Chain Average Overall 5-star Rating
    4.0
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MI
    Urban
    Y
    Chain ID
    369
    Latitude
    42.355
    Location
    28349 Joy Rd,Westland,MI,48185
    ZIP Code
    48185
    City/Town
    Westland
    Longitude
    -83.321
    QM Rating
    3
    Abuse Icon
    N
    Chain Name
    NEXCARE HEALTH SYSTEMS
    County/Parish
    Wayne
    Provider Name
    Four Chaplains Nursing Care Center
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    For profit - Corporation
    Number of Fines
    1
    Processing Date
    2026-10-01
    Staffing Rating
    4
    Provider Address
    28349 Joy Rd
    Telephone Number
    7342619500
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    CHAPLAINS, INC.
    Long-Stay QM Rating
    4
    High Performing Icon
    N
    Short-Stay QM Rating
    2
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.25477
    Chain Average QM Rating
    4.4
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    4
    Number of Certified Beds
    96
    Provider SSA County Code
    810
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    47.1
    Total Number of Penalties
    1
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.88975
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    42.9
    Chain Average Staffing Rating
    3.8
    Number of Facilities in Chain
    20
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    235467
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    45126.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    12
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    41.500
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    90.3
    Chain Average Overall 5-star Rating
    4.0
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    130
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.4
    Rating Cycle 1 Health Deficiency Score
    12
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    130
    Rating Cycle 1 Standard Survey Health Date
    2026-02-13
    Rating Cycle 2 Standard Health Survey Date
    2024-12-05
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    0.67553
    Case-Mix RN Staffing Hours per Resident per Day
    0.61539
    Reported RN Staffing Hours per Resident per Day
    0.60580
    Adjusted LPN Staffing Hours per Resident per Day
    0.83462
    Case-Mix LPN Staffing Hours per Resident per Day
    0.76684
    Reported LPN Staffing Hours per Resident per Day
    0.74848
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    3
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    16
    Rating Cycle 1 Number of Standard Health Deficiencies
    3
    Rating Cycle 2 Number of Standard Health Deficiencies
    6
    Reported Licensed Staffing Hours per Resident per Day
    1.35428
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    0
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    2.42832
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    2.08856
    Number of administrators who have left the nursing home
    0
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.17769
    Adjusted Total Nurse Staffing Hours per Resident per Day
    3.93847
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.47079
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    16
    Reported Total Nurse Staffing Hours per Resident per Day
    3.53197
    Registered Nurse hours per resident per day on the weekend
    0.38771
    Date First Approved to Provide Medicare and Medicaid Services
    1988-04-10
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.05489
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    3.56535
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    3.05454
    Total number of nurse staff hours per resident per day on the weekend
    3.19736

    COMMUNITY EXPERIENCE

    Reviews of Four Chaplains Nursing Care Center

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026