At a glance
Official CMS profileCMS overall rating
3 / 5
Certified beds
60
Residents / day
53.4
Ownership
For profit - Corporation
Facility information
- Certification
- Medicare and Medicaid
- Ownership
- For profit - Corporation
- County
- Stanly
- Certified beds
- 60
- Average residents per day
- 53.4
- First certified
- August 18, 1993
CMS quality ratings
- Overall
- 3 / 5
- Health inspections
- 2 / 5
- Staffing
- 3 / 5
- Quality measures
- 5 / 5
These are CMS quality ratings, not customer reviews.
How this home compares locally
Other homes in Stanly, North Carolina. Missing values are excluded; this home is excluded from peer averages.
| Measure | This home | County peers | State peers |
|---|---|---|---|
| CMS overall rating / 5 | 3.00 | 3.33 (n=3) | 3.01 |
| Nurse hours / resident / day | 3.23 | 3.87 (n=3) | 3.87 (n=404) |
| Weekend nurse hours / resident / day | 3.04 | 3.36 (n=3) | 3.40 (n=404) |
| Nursing staff turnover (%) | 44.20 | 55.33 (n=3) | 48.70 (n=394) |
CMS overall rating / 5
- This home
- 3.00
- County peers
- 3.33
- n=3
- State peers
- 3.01
Nurse hours / resident / day
- This home
- 3.23
- County peers
- 3.87
- n=3
- State peers
- 3.87
- n=404
Weekend nurse hours / resident / day
- This home
- 3.04
- County peers
- 3.36
- n=3
- State peers
- 3.40
- n=404
Nursing staff turnover (%)
- This home
- 44.20
- County peers
- 55.33
- n=3
- State peers
- 48.70
- n=394
Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology
Questions for your visit
- Reported weekend staffing is 5.9% below the all-days average. How is weekend coverage maintained?
- What has changed since your latest health inspection?
- CMS reports 44.2% total nursing staff turnover. How do you retain staff and maintain continuity of care?
- Which services are included, what costs extra, and can you provide a written care and payment plan?
Published record coverage
- Hospital measures
- 4
- Fire safety citations
- 15
- Health citations
- 30
- Resident measures
- 17
- Ownership records
- 26
- Penalties
- 1
- SNF rehabilitation measures
- 57
- Inspection summaries
- 3
- Medicare performance records
- 1
Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.
Full CMS profile
Staffing & operations
Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.23233
- Reported RN Staffing Hours per Resident per Day
- 0.37841
- Reported LPN Staffing Hours per Resident per Day
- 0.58521
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.26871
- Total number of nurse staff hours per resident per day on the weekend
- 3.04057
- Registered Nurse hours per resident per day on the weekend
- 0.17977
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03796
- Total nursing staff turnover
- 44.2
- Registered Nurse turnover
- 20.0
- Number of administrators who have left the nursing home
- 1
- Chain Name
- AVARDIS HEALTH
- Number of Facilities in Chain
- 38
- Chain Average Overall 5-star Rating
- 2.1
- Special Focus Status
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- With a Resident and Family Council
- Resident
- Automatic Sprinkler Systems in All Required Areas
- Yes
All provider source fields
- State
- NC
- Urban
- Y
- Chain ID
- 843
- Latitude
- 35.3546
- Location
- 620 Heathwood Drive,Albemarle,NC,28001
- ZIP Code
- 28001
- City/Town
- Albemarle
- Longitude
- -80.16
- QM Rating
- 5
- Abuse Icon
- N
- Chain Name
- AVARDIS HEALTH
- County/Parish
- Stanly
- Provider Name
- Forrest Oakes Healthcare
- Provider Type
- Medicare and Medicaid
- Overall Rating
- 3
- Ownership Type
- For profit - Corporation
- Number of Fines
- 1
- Processing Date
- 2026-10-01
- Staffing Rating
- 3
- Provider Address
- 620 Heathwood Drive
- Telephone Number
- 7049832686
- Geocoding Footnote
- Not reported
- QM Rating Footnote
- Not reported
- Legal Business Name
- 620 HEATHWOOD DRIVE OPCO LLC
- Long-Stay QM Rating
- 5
- High Performing Icon
- N
- Short-Stay QM Rating
- 5
- Special Focus Status
- Not reported
- Nursing Case-Mix Index
- 1.32311
- Chain Average QM Rating
- 3.2
- Overall Rating Footnote
- Not reported
- Health Inspection Rating
- 2
- Number of Certified Beds
- 60
- Provider SSA County Code
- 830
- Staffing Rating Footnote
- Not reported
- Number of Payment Denials
- 0
- Registered Nurse turnover
- 20.0
- Total Number of Penalties
- 1
- Reported Staffing Footnote
- Not reported
- Long-Stay QM Rating Footnote
- Not reported
- Nursing Case-Mix Index Ratio
- 0.93821
- Provider Resides in Hospital
- N
- Total nursing staff turnover
- 44.2
- Chain Average Staffing Rating
- 2.6
- Number of Facilities in Chain
- 38
- Short-Stay QM Rating Footnote
- Not reported
- CMS Certification Number (CCN)
- 345442
- Administrator turnover footnote
- Not reported
- Total Amount of Fines in Dollars
- 5242.00
- Health Inspection Rating Footnote
- Not reported
- Rating Cycle 1 Total Health Score
- 20
- Registered Nurse turnover footnote
- Not reported
- Total Weighted Health Survey Score
- 51.000
- With a Resident and Family Council
- Resident
- Average Number of Residents per Day
- 53.4
- Chain Average Overall 5-star Rating
- 2.1
- Rating Cycle 1 Health Revisit Score
- 0
- Rating Cycle 2/3 Total Health Score
- 144
- Continuing Care Retirement Community
- N
- Physical Therapist Staffing Footnote
- Not reported
- Rating Cycle 2/3 Health Revisit Score
- 48
- Total nursing staff turnover footnote
- Not reported
- Chain Average Health Inspection Rating
- 2.0
- Rating Cycle 1 Health Deficiency Score
- 20
- Rating Cycle 1 Standard Survey Footnote
- Not reported
- Rating Cycle 2 Standard Survey Footnote
- Not reported
- Rating Cycle 1 Number of Health Revisits
- 1
- Rating Cycle 2/3 Health Deficiency Score
- 96
- Rating Cycle 1 Standard Survey Health Date
- 2026-05-29
- Rating Cycle 2 Standard Health Survey Date
- 2025-02-06
- Rating Cycle 2/3 Number of Health Revisits
- 2
- Average Number of Residents per Day Footnote
- Not reported
- Provider Changed Ownership in Last 12 Months
- N
- Adjusted RN Staffing Hours per Resident per Day
- 0.40017
- Case-Mix RN Staffing Hours per Resident per Day
- 0.64890
- Reported RN Staffing Hours per Resident per Day
- 0.37841
- Adjusted LPN Staffing Hours per Resident per Day
- 0.61886
- Case-Mix LPN Staffing Hours per Resident per Day
- 0.80860
- Reported LPN Staffing Hours per Resident per Day
- 0.58521
- Automatic Sprinkler Systems in All Required Areas
- Yes
- Rating Cycle 1 Total Number of Health Deficiencies
- 5
- Most Recent Health Inspection More Than 2 Years Ago
- N
- Rating Cycle 2/3 Total Number of Health Deficiencies
- 16
- Rating Cycle 1 Number of Standard Health Deficiencies
- 5
- Rating Cycle 2 Number of Standard Health Deficiencies
- 11
- Reported Licensed Staffing Hours per Resident per Day
- 0.96362
- Number of Citations from Infection Control Inspections
- Not reported
- Rating Cycle 1 Number of Complaint Health Deficiencies
- 2
- Adjusted Nurse Aide Staffing Hours per Resident per Day
- 2.39916
- Case-Mix Nurse Aide Staffing Hours per Resident per Day
- 2.20230
- Number of administrators who have left the nursing home
- 1
- Reported Nurse Aide Staffing Hours per Resident per Day
- 2.26871
- Adjusted Total Nurse Staffing Hours per Resident per Day
- 3.41819
- Case-Mix Total Nurse Staffing Hours per Resident per Day
- 3.65981
- Rating Cycle 2/3 Number of Complaint Health Deficiencies
- 11
- Reported Total Nurse Staffing Hours per Resident per Day
- 3.23233
- Registered Nurse hours per resident per day on the weekend
- 0.17977
- Date First Approved to Provide Medicare and Medicaid Services
- 1993-08-18
- Reported Physical Therapist Staffing Hours per Resident Per Day
- 0.03796
- Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
- 3.21540
- Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
- 3.22089
- Total number of nurse staff hours per resident per day on the weekend
- 3.04057
COMMUNITY EXPERIENCE
Reviews of Forrest Oakes Healthcare
Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.
No published community reviews yet.
Community reviews & discussions
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Third-party opinions are not verified CMS findings. Reviews have not been imported or combined into the CMS rating.
Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026