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    Nursing home · EDEN PRAIRIE, MN

    FLAGSTONE

    12500 CASTLEMOOR DRIVE, EDEN PRAIRIE, MN 55344

    CMS certification number: 245312 · Updated October 1, 2026

    Request care assistance9528296500Directions

    At a glance

    Official CMS profile

    CMS overall rating

    4 / 5

    Certified beds

    72

    Residents / day

    67.4

    Ownership

    Non profit - Corporation

    Facility information

    Certification
    Medicare and Medicaid
    Ownership
    Non profit - Corporation
    County
    Hennepin
    Certified beds
    72
    Average residents per day
    67.4
    First certified
    May 1, 1986

    CMS quality ratings

    Overall
    4 / 5
    Health inspections
    3 / 5
    Staffing
    5 / 5
    Quality measures
    4 / 5

    These are CMS quality ratings, not customer reviews.

    How this home compares locally

    Other homes in Hennepin, Minnesota. Missing values are excluded; this home is excluded from peer averages.

    CMS overall rating / 5

    This home
    4.00
    County peers
    3.06
    n=53
    State peers
    3.19

    Nurse hours / resident / day

    This home
    4.31
    County peers
    4.20
    n=51
    State peers
    4.27
    n=328

    Weekend nurse hours / resident / day

    This home
    4.05
    County peers
    3.77
    n=51
    State peers
    3.73
    n=328

    Nursing staff turnover (%)

    This home
    34.60
    County peers
    31.15
    n=49
    State peers
    42.09
    n=301

    Reported staffing is not adjusted for resident needs. These are descriptive averages, not a quality ranking or prediction of care. Sources and methodology

    Questions for your visit

    • Reported weekend staffing is 5.8% below the all-days average. How is weekend coverage maintained?
    • What has changed since your latest health inspection?
    • CMS reports 34.6% total nursing staff turnover. How do you retain staff and maintain continuity of care?
    • Which services are included, what costs extra, and can you provide a written care and payment plan?

    Published record coverage

    Hospital measures
    4
    Fire safety citations
    11
    Health citations
    27
    Resident measures
    17
    Ownership records
    20
    Penalties
    0
    SNF rehabilitation measures
    57
    Inspection summaries
    3
    Medicare performance records
    1

    Counts reflect the imported CMS publication, not a complete lifetime history. Zero records does not establish zero historical events.

    Full CMS profile

    Staffing & operations

    1 source records · CMS source date 2026-10-01CMS source

    Staffing hours are per resident per day; turnover figures are percentages. Blank values are not zero.

    Reported Total Nurse Staffing Hours per Resident per Day
    4.30545
    Reported RN Staffing Hours per Resident per Day
    1.22604
    Reported LPN Staffing Hours per Resident per Day
    0.26116
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.81824
    Total number of nurse staff hours per resident per day on the weekend
    4.05465
    Registered Nurse hours per resident per day on the weekend
    0.91053
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.22580
    Total nursing staff turnover
    34.6
    Registered Nurse turnover
    28.6
    Number of administrators who have left the nursing home
    1
    Chain Name
    PRESBYTERIAN HOMES & SERVICES
    Number of Facilities in Chain
    21
    Chain Average Overall 5-star Rating
    4.2
    Special Focus Status
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    With a Resident and Family Council
    Resident
    Automatic Sprinkler Systems in All Required Areas
    Yes
    All provider source fields
    State
    MN
    Urban
    Y
    Chain ID
    412
    Latitude
    44.8528
    Location
    12500 CASTLEMOOR DRIVE,EDEN PRAIRIE,MN,55344
    ZIP Code
    55344
    City/Town
    EDEN PRAIRIE
    Longitude
    -93.433
    QM Rating
    4
    Abuse Icon
    N
    Chain Name
    PRESBYTERIAN HOMES & SERVICES
    County/Parish
    Hennepin
    Provider Name
    FLAGSTONE
    Provider Type
    Medicare and Medicaid
    Overall Rating
    4
    Ownership Type
    Non profit - Corporation
    Number of Fines
    0
    Processing Date
    2026-10-01
    Staffing Rating
    5
    Provider Address
    12500 CASTLEMOOR DRIVE
    Telephone Number
    9528296500
    Geocoding Footnote
    Not reported
    QM Rating Footnote
    Not reported
    Legal Business Name
    CASTLE RIDGE CARE CENTER INC
    Long-Stay QM Rating
    5
    High Performing Icon
    N
    Short-Stay QM Rating
    3
    Special Focus Status
    Not reported
    Nursing Case-Mix Index
    1.15453
    Chain Average QM Rating
    2.9
    Overall Rating Footnote
    Not reported
    Health Inspection Rating
    3
    Number of Certified Beds
    72
    Provider SSA County Code
    260
    Staffing Rating Footnote
    Not reported
    Number of Payment Denials
    0
    Registered Nurse turnover
    28.6
    Total Number of Penalties
    0
    Reported Staffing Footnote
    Not reported
    Long-Stay QM Rating Footnote
    Not reported
    Nursing Case-Mix Index Ratio
    0.81867
    Provider Resides in Hospital
    N
    Total nursing staff turnover
    34.6
    Chain Average Staffing Rating
    4.9
    Number of Facilities in Chain
    21
    Short-Stay QM Rating Footnote
    Not reported
    CMS Certification Number (CCN)
    245312
    Administrator turnover footnote
    Not reported
    Total Amount of Fines in Dollars
    0.00
    Health Inspection Rating Footnote
    Not reported
    Rating Cycle 1 Total Health Score
    40
    Registered Nurse turnover footnote
    Not reported
    Total Weighted Health Survey Score
    45.000
    With a Resident and Family Council
    Resident
    Average Number of Residents per Day
    67.4
    Chain Average Overall 5-star Rating
    4.2
    Rating Cycle 1 Health Revisit Score
    0
    Rating Cycle 2/3 Total Health Score
    60
    Continuing Care Retirement Community
    N
    Physical Therapist Staffing Footnote
    Not reported
    Rating Cycle 2/3 Health Revisit Score
    0
    Total nursing staff turnover footnote
    Not reported
    Chain Average Health Inspection Rating
    3.5
    Rating Cycle 1 Health Deficiency Score
    40
    Rating Cycle 1 Standard Survey Footnote
    Not reported
    Rating Cycle 2 Standard Survey Footnote
    Not reported
    Rating Cycle 1 Number of Health Revisits
    1
    Rating Cycle 2/3 Health Deficiency Score
    60
    Rating Cycle 1 Standard Survey Health Date
    2026-03-20
    Rating Cycle 2 Standard Health Survey Date
    2025-01-29
    Rating Cycle 2/3 Number of Health Revisits
    1
    Average Number of Residents per Day Footnote
    Not reported
    Provider Changed Ownership in Last 12 Months
    N
    Adjusted RN Staffing Hours per Resident per Day
    1.48585
    Case-Mix RN Staffing Hours per Resident per Day
    0.56622
    Reported RN Staffing Hours per Resident per Day
    1.22604
    Adjusted LPN Staffing Hours per Resident per Day
    0.31651
    Case-Mix LPN Staffing Hours per Resident per Day
    0.70558
    Reported LPN Staffing Hours per Resident per Day
    0.26116
    Automatic Sprinkler Systems in All Required Areas
    Yes
    Rating Cycle 1 Total Number of Health Deficiencies
    10
    Most Recent Health Inspection More Than 2 Years Ago
    N
    Rating Cycle 2/3 Total Number of Health Deficiencies
    11
    Rating Cycle 1 Number of Standard Health Deficiencies
    10
    Rating Cycle 2 Number of Standard Health Deficiencies
    9
    Reported Licensed Staffing Hours per Resident per Day
    1.48721
    Number of Citations from Infection Control Inspections
    Not reported
    Rating Cycle 1 Number of Complaint Health Deficiencies
    1
    Adjusted Nurse Aide Staffing Hours per Resident per Day
    3.41545
    Case-Mix Nurse Aide Staffing Hours per Resident per Day
    1.92171
    Number of administrators who have left the nursing home
    1
    Reported Nurse Aide Staffing Hours per Resident per Day
    2.81824
    Adjusted Total Nurse Staffing Hours per Resident per Day
    5.21781
    Case-Mix Total Nurse Staffing Hours per Resident per Day
    3.19351
    Rating Cycle 2/3 Number of Complaint Health Deficiencies
    2
    Reported Total Nurse Staffing Hours per Resident per Day
    4.30545
    Registered Nurse hours per resident per day on the weekend
    0.91053
    Date First Approved to Provide Medicare and Medicaid Services
    1986-05-01
    Reported Physical Therapist Staffing Hours per Resident Per Day
    0.22580
    Adjusted Weekend Total Nurse Staffing Hours per Resident per Day
    4.91387
    Case-Mix Weekend Total Nurse Staffing Hours per Resident per Day
    2.81052
    Total number of nurse staff hours per resident per day on the weekend
    4.05465

    COMMUNITY EXPERIENCE

    Reviews of FLAGSTONE

    Consumer experiences, separate from CMS ratings. Accounts are verified; care experiences are not independently verified.

    No published community reviews yet.

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    Source: Centers for Medicare & Medicaid Services · Data processed October 1, 2026